Payment plans issue

  • Resolved liamren13

    (@liamren13)


    4 years, 1 month ago

    Hello,
    we are using WP PayForm Pro also for payment plans (multiple payments) and it’s connected to paypal and Stripe.
    BUT even when they are setup for for example 3 installments, the customer continues to be billed even afterwards. It is a big issue for us, since our company has to refund these additional payments. I couldnt find anything wrong with the plugin settings. Has anyone encountered a similar problem? and how can we fix it?
    Also it would be nice to be able to see in the customer’s overview which one from the multiple payments was billed. (like for example 2 from 3)or that the plan was successfully completed. Cannot find that info anywhere.I think this would be a great improvement for the plugin.
    Thank you so much for your help.
    Liam Ren

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  • Plugin Author Hasanuzzaman Shamim

    (@hasanuzzamanshamim)

    Hi liamren13,
    Sorry for your issue.
    Do you still face the same issue right now? A couple of update releases in the meantime.

    we are working with too many features to make wppayform form great. Your idea about “customer’s overview” will be a good feature. We have a plan for this in the future. If you have any issue or feature request just create a support tickets here.
    Thanks

Viewing 1 replies (of 1 total)
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