Payment sucessfull message change?

  • Resolved stivenson2005

    (@stivenson2005)


    2 years, 1 month ago

    Hi,

    I am just wondering if its possible to edit the payment sucessful/completed message when returning from api.nets….

    For now it shows the green checkmark and then “Betaling vellykket”, so a customer have people that closing the browser right when they see that message, while they need to wait til they get redirected back the checkout in order to get their purchase. And would be awesome if I could add a message like “Please do not close this window” or something like that. if its possible.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello @stivenson2005

    It is not possible to change it by a setting or by edit the code in the WordPress plugin becuse this information is inside the iFrame.
    The content inside the iFrame is controlled by Nets.

    An order should however be updated on callback with correct information a few minutes after the customer closed the browser window.

    Thread Starter stivenson2005

    (@stivenson2005)

    Hi and thanks for the informative answer.

    The order gets stuck at processing for eternity on a callback when the browser window is closed. And this usually happens with customers that pays with Vipps through nets and I was able to re-produce the issue where if i close the window after the payment successful and the order stays at processing. The product they sell is the raffle tickets through WPRaffle.

    Thread Starter stivenson2005

    (@stivenson2005)

    Hi again,

    Thank you once more for these plugins that makes life simpler and continues support.

    I figured out that the issue wasn’t from NETs easy plugin end, and rather was from the WPRaffle pro where it seems had to full come back from the callback in order to deliver the lottery ticket/item.

    After they have updated their pro plugin, so this resolved the issue.

    Have a pleasant week!

Viewing 3 replies - 1 through 3 (of 3 total)
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