• Resolved wantyq

    (@wantyq)


    After updating Woo to the newest version I noticed that after sending an order with payment to my customer through WP dashboard directly to hes email there is no possibility to click on a link which redirects to the checkout page anymore.

    Maybe you have an idea if woo just disabled this feature or I’m just missing something here?

Viewing 1 replies (of 1 total)
  • Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @wantyq,

    The feature you mentioned has not been removed in the recent updates. I have tested it on my testing site, and it seems everything is working fine on my end.

    From my experience, this could be resolved by clearing your customer’s browser’s cache and cookies. You can ask your customer to follow our detailed guide on clearing browser cache here: https://wordpress.com/support/browser-issues/#clearing-your-browser-cache

    If this doesn’t work, to troubleshoot this, you could try disabling all other plugins temporarily to see if the issue persists. If the problem is resolved, you can reactivate your plugins one by one to identify the conflicting plugins. If the issue still exists, try switching to a default theme like Storefront to rule out any theme conflicts.

    Let us know how that goes. Looking forward to helping you.

Viewing 1 replies (of 1 total)
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