• albe67

    (@albe67)


    Hi,

    on WCFM Store Admin account I set:
    “Settings–>Payment settings–>Stripe Split Pay” and “Stripe Split Pay Mode: direct charge”;
    and
    “Settings–>Withdrawal settings–>Request auto-approve-yes” and “Withdrawal mode: by order status – Order status: processing”.
    Commissions is set on “fixed” for administrator in 0,10€.

    Then, I created a Vendor account and set Payment method on “Stripe” (the connection with Stripe is active).

    Finally, on 20th November I did a real order for €1 (#917 in my screenshots) of a Vendor’s product as a final customer.

    Now, on Admin’s account Withdrawal section, I see the order and its withdrawal status as “completed”.
    See screenshot: https://imgur.com/a/novsho6

    In Vendor’s account, “Payments” section, I see the payment as “completed” too: https://imgur.com/a/Vc3U8JH

    Nevertheless, at the end of this process, in store admin’s Stripe account I see the payment of the commission (0,10€) of that order (https://imgur.com/a/Tz6zL34), but in vendor’s Stripe account there are no incoming payments at all.

    I can’t understand where is the problem…

    Thanks for your help.

  • The topic ‘Payment transfer between Store manager and Vendor’ is closed to new replies.