Payment transfer between Store manager and Vendor
-
Hi,
on WCFM Store Admin account I set:
“Settings–>Payment settings–>Stripe Split Pay” and “Stripe Split Pay Mode: direct charge”;
and
“Settings–>Withdrawal settings–>Request auto-approve-yes” and “Withdrawal mode: by order status – Order status: processing”.
Commissions is set on “fixed” for administrator in 0,10€.Then, I created a Vendor account and set Payment method on “Stripe” (the connection with Stripe is active).
Finally, on 20th November I did a real order for €1 (#917 in my screenshots) of a Vendor’s product as a final customer.
Now, on Admin’s account Withdrawal section, I see the order and its withdrawal status as “completed”.
See screenshot: https://imgur.com/a/novsho6In Vendor’s account, “Payments” section, I see the payment as “completed” too: https://imgur.com/a/Vc3U8JH
Nevertheless, at the end of this process, in store admin’s Stripe account I see the payment of the commission (0,10€) of that order (https://imgur.com/a/Tz6zL34), but in vendor’s Stripe account there are no incoming payments at all.
I can’t understand where is the problem…
Thanks for your help.
- The topic ‘Payment transfer between Store manager and Vendor’ is closed to new replies.