Payment update issue on admin

  • Resolved gramotech

    (@gramotech)


    4 years, 1 month ago

    Hi,

    We have developed a theme on themeforest and integrated Give plugin in it for managing the donations. It’s an awesome plugin and everything works well. Thanks for creating this great plugin.

    One of our customer reported an issue that if a user selected some amount ($5) from the donation form and using the paypal as payment method. When he is redirected to paypal page if he changes the amount to something else (from $5 to $10) then this amount does not gets updated in the admin. Admin still show ($5). Can you please assist us how can the amount be updated to what is donated exactly.

    Thanks

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  • Plugin Support Rick Alday

    (@mrdaro)

    Hi @gramotech,

    Go to Donations -> Donations, click the donation you want to edit it.
    In the Update Donation panel on the right side of the page, there’s a Total Donation field where you can edit the amount.

    Note: this will work for one-time donations. If the donor made a recurring donation, they will have to cancel it and make a new recurring donation with the correct amount.

Viewing 1 replies (of 1 total)
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