Payments Errors

  • Resolved nickseegobin

    (@nickseegobin)


    1 year, 10 months ago

    Hello,

    I’m having an issue with the Fygaro WordPress Plugin.

    1. When I purchase a product it takes me from my site to the Fygaro payment gateway but doesnt take me back to my site upon payment completion.
    2. The payments are made at the Fygaro gateway because i receive an email confirming the payment was made.
    3. When i return to the WordPress site (Manually) it does not register the payment made to the Fygaro platfrom and remains in a “Processing” Status.

    Thank you in advance

    Nick

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  • Plugin Author fygaro

    (@fygaro)

    Hi @nickseegobin, thank you for installing our plugin!

    With regards to your questions:

    1. When I purchase a product it takes me from my site to the Fygaro payment gateway but doesnt take me back to my site upon payment completion.
      >> You must setup a Return URL in your Fygaro plugins settings (should be available under “Advanced”).
    2. The payments are made at the Fygaro gateway because i receive an email confirming the payment was made. When i return to the WordPress site (Manually) it does not register the payment made to the Fygaro platfrom and remains in a “Processing” Status.
      >> We would need to validate that you have correctly setup the plugin hook features. Please email us at [email protected] for our team to review your account setup and provide instructions to quickly resolve.
Viewing 1 replies (of 1 total)
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