Payments going through without required address

We’re using your WordPress plugin with Woocommerce and everything is going great. However, payments are sometimes slipping through without any shipping address. This is not always the case…but it has happened at least 2 times out of 50.

We want to keep our checkout process as minimalist as possible, so we’re not requiring a billing address. Just a shipping address (which IS required..but doesn’t always work, obviously). See: https://www.dropbox.com/s/otz3lwzt9gpps7k/Screenshot%202015-11-26%2010.58.09.jpg?dl=0

Anyway to force that any address is required before a card can be verified (not just limited to a billing address) via Woocommerce, beyond just these settings which obviously aren’t always working?

I’m also checking with Braintree and Woocommerce on this. Just not sure which side of the game to get help from…so checking with all of you guys ??

Thanks,

Kama

### WordPress Environment ###

WC Version: 2.4.10
WP Version: 4.3.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
Language: en_US

### Server Environment ###

Server Info: Apache/2.4.16 (Unix) OpenSSL/1.0.1e-fips mod_bwlimited/1.4
PHP Version: 5.5.30
PHP Post Max Size: 8 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
SUHOSIN Installed: –
MySQL Version: 5.5.46
Max Upload Size: 2 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ? Your server does not have the SOAP Client class enabled – some gateway plugins which use SOAP may not work as expected.
DOMDocument: ?
GZip: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 2.4.10
:
woocommerce_api_keys: ?
woocommerce_attribute_taxonomies: ?
woocommerce_termmeta: ?
woocommerce_downloadable_product_permissions: ?
woocommerce_order_items: ?
woocommerce_order_itemmeta: ?
woocommerce_tax_rates: ?
woocommerce_tax_rate_locations: ?

### Active Plugins (12) ###

Duplicate Post: by Enrico Battocchi – 2.6
Elegant Themes Updater: by Elegant Themes – 1.1
Google Analyticator: by SumoMe – 6.4.9.6
WooCommerce Table Rate Shipping Plus: by mangohour – 1.8.1
Simple Image Widget: by Cedaro – 4.3.0
WooCommerce Colors: by WooThemes – 1.0.6
WooCommerce Amazon Payments Advanced Gateway: by WooThemes – 1.4.6
WooCommerce Braintree Gateway: by WooThemes / SkyVerge – 3.0.0
Woocommerce Poor Guys Swiss Knife: by Uli Hake – 2.2.4
WooCommerce Product Add-ons: by WooThemes – 2.7.12
WooCommerce: by WooThemes – 2.4.10
WooThemes Helper: by WooThemes – 1.5.9

### Settings ###

Force SSL: ?
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2

### API ###

API Enabled: ?
API Version: 3.0.0

### WC Pages ###

Shop Base: #31 – /shop/
Cart: #32 – /cart/
Checkout: #33 – /checkout/
My Account: #34 – /my-account/

### Taxonomies ###

Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

### Theme ###

Name: Bare bones for Divi
Version: 1.0
Author URL: https://www.divithemeexamples.com
Child Theme: ?
Parent Theme Name: Divi
Parent Theme Version: 2.5.6
Parent Theme Author URL: https://www.elegantthemes.com
WooCommerce Support: ?

### Templates ###

Overrides: Divi-child/woocommerce/checkout/form-billing.php
Divi-child/woocommerce/emails/customer-completed-order.php

https://www.ads-software.com/plugins/woocommerce-poor-guys-swiss-knife/