PayPal and Credit Card fields will not work

https://westshoreweb.com/wp-content/uploads/2022/08/Screen-Shot-2022-08-25-at-11.49.10-AM.png

That image will show you what the donation form looks like.

This is using the demo theme as packaged, no additional plugins. If you click on the credit card option and it reloads the page, then click back to paypal, the credit card boxes go back to rounded border field entry boxes that will take text input. Ive found info on loading scripts in the footer may help, tried that and it ALSO does not fix the issue.

Hi @westshoreweb,

Glad you reached out, I can help explain what you are seeing.

You’ve uncovered an edge-case issue that we are tracking: https://feedback.givewp.com/bug-reports/p/paypal-donations-credit-card-fields-are-huge. We are actively tracking user feedback to further understand the issue. You can use the link to check in for updates, or to provide additional details of your own. I’ve also linked your ticket internally, so when the issue is resolved we can reach back out to update you. We’ll either have a resolution for you, or we’ll know more about what our developers need to do to fix the issue.

As a workaround, we are recommending that users display the whole form, and not use button/modal/reveal options for the PayPal Donations menus.

Let me know if you have any questions.

Since January 2022… almost 9 months.. This isn’t getting fixed is it?

Hi, @westshoreweb.

Our team is reviewing it to see when a fix for it can be provided. Issues like this that are not preventing donations or have a simple workaround are generally prioritized at the end of a development cycle and then tested and released.

I’ll talk to the dev team to discuss if we can include it in the development cycle.

While we work on a fix, feel free to message us if you have further questions or need any additional assistance!