paypal and debit card greyed out

Hello @isobelperl ,

I can see the greyed-out buttons.

Can you please mention the exact Paypal plugin that you are using?

If the Gateway is not the Paypal standard then you need to submit this issue either on the www.ads-software.com support forum of that particular plugin or if you are using an extension made by WooCommerce.com, you can create a ticket to get a further suggestion.

You can also do a conflict test to make sure there is not a conflict between your theme and plugins.

Thank you ??

Thanks for the reply

it is weird because on this product it is not greyed out: https://perlcosmetics.com/product/self-care-sticker-pack/

I am using the paypal gateway with woocommerce

Any ideas as it can’t be a plugin if its working okay on my other products, weird!

Hello @isobelperl ,

The first product link that you shared seems to be out of stock. It’s possible that the buttons are unavailable if you do not have enough stocks.

I will recommend submitting your issue directly on the WooCommerce Paypal Checkout plugin’s support forum – https://www.ads-software.com/support/plugin/woocommerce-gateway-paypal-express-checkout/. Respective contributors will guide you for further troubleshooting.

Thank you ??

will do thank you!! it’s not the product that is out of stock so that wont be causing the issue.

thanks again ??

Hi there,

It looks like you have been able to find out the problem already from this discussion. I am marking this thread as resolved in support of that discussion.

Feel free to open a new thread if you have further queries.

Thank you ??