Paypal Button don’t show anymore on product page

Hi @caramella1123

If the PayPal button was showing previously I’d recommending auditing recent changes on your site as that could have affected the buttons visibility.

We’ll review your product page and see if anything stands out. Are you using a page builder like Elementor?

kind regards

I’m using Flatsome theme, it has UXbuilder, but is strange i turn off paypal from here https://prnt.sc/63cX9d64YlMI and i re-turn ON after 2-3 minutes and paypla button don’t show anymore on product page ?? I have another website and it is working paypal on product page , they have same plugin installed , you can check from this link my second website : https://stonca.com/product/for-apple-watch-compatible-cover-case/

• This reply was modified 1 year, 11 months ago by caramella1123.

@caramella1123 The payment gateway html is on your product page but it’s empty which means the PayPal script isn’t running. I believe the issue is related to your Litespeed cache settings.

Kind Regards,

I did some test, i have put litespeed plugin off but the paypal button did not show on product page, I took some screenshot of the source:

https://prnt.sc/b6Xhg9Pr2ADY

https://prnt.sc/YW2sZYAkTl6R

https://prnt.sc/MmtPsXmqPiMo

Below the one after litespeed was Off

https://prnt.sc/U_v2g1FpuFkX

also i have tried to put off all my plugins…. but nothing, the paypal button is not going out, i’m thinking to remove definitively this paypal plugin and reinstall it, can you explain me which file I have to remove in the database to make it like first installation?

Thank you

To remove all plugin files you will need to delete the following entries from your WordPress options table:

woocommerce_ppcp_settings

woocommerce_ppcp_api_settings

woocommerce_ppcp_settings

woocommerce_ppcp_paylater_message_settings

woocommerce_ppcp_advanced_settings

Ok, today i’m going to try, also there is another problem!! Google update their API integration, now they required to have only ”?one color and is rounded with an outline around the button” your plugin allow to change it to “Pill shape” but your plugin don’t allow to change apple pay button to “pill shape” , how can we solve it ? also, can you help to make other woocommerce button to pill shape? below i add all screenshots:

https://prnt.sc/iCgl7NVo6Zji

https://prnt.sc/IlVPijo22k2S

https://prnt.sc/0WiQsc025xGt

https://prnt.sc/MDyJehXxYNch

Thank You

@caramella1123 Please don’t mix requests for the PayPal and Stripe plugin as that gets very confusing. If you have a Stripe plugin request, please create it in the appropriate support forum.

Thanks

Ok sorry!! I have found the entries from my WordPress options table, can you please confirm that I’m going to remove the correct one? also i found some similar duplicate, is better going to delete all ?

https://prnt.sc/JzLrtylTPJfm

https://prnt.sc/WOU5jIIF0Ut4

• This reply was modified 1 year, 11 months ago by caramella1123.

@caramella1123 deleting the plugin options isn’t going to change the PayPal button visibility in my opinion. Do not delete any entires that weren’t included in the list provided.

It looks to me like your caching is the issue. While you stated you had disabled your cache plugin and that didn’t resolve the issue that doesn’t mean it’s not related to caching.

Thanks

ok, i have tried but not change the situation…. how can i solve, before it was working, i have not update any plugins… i have only put paypal off and we i had put ON it was not working anymore on the product page ??

ok, i have tried but not change the situation…. how can i solve, before it was working, i have not update any plugins

Plugin code doesn’t randomly change on its own or suddenly break. This is most likely caused by your litespeed cache configuration. Can you please contact us here as that will be more productive.

Thanks