Paypal Button Issue

  • Resolved Farrukh

    (@faarukh)


    3 years, 9 months ago

    Hi

    I have installed this pluign but the Paypal button is not showing on product page and also on Checkout page.

    Regards
    Farrukh

Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter Farrukh

    (@faarukh)

    Hi

    You guys are taking too much time.

    I need to activate the payment because my customers are waiting to pay.

    What the worst customer support.

    Hi @faarukh!

    Can you please make sure you’ve set up the plugin correctly by following the guide here: https://docs.woocommerce.com/document/paypal-express-checkout/

    It does require a bit of setup before it works.

    Additionally, It will be great if you could share your current System Status Report. You can get it by navigating to the WooCommerce / Status section of your site. Once there, click on the Get system report button and then copy it by clicking on the Copy for support button. Then paste it here in a comment.

    Looking forward to hearing from you!

    Thread Starter Farrukh

    (@faarukh)

    Hi

    Yes I have completed the setup as given in the guide.

    Here is the system report:

    
### WordPress Environment ###

WordPress address (URL): https://www.thewoodvalue.com
Site address (URL): https://www.thewoodvalue.com
WC Version: 5.0.0
REST API Version: ? 5.0.0
WC Blocks Version: ? 4.0.0
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 1.9.0
Log Directory Writable: ?
WP Version: 5.6.1
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.3.26
PHP Post Max Size: 128 MB
PHP Time Limit: 1200
PHP Max Input Vars: 1000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.27-MariaDB-cll-lve
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.0.0
WC Database Prefix: wprt_
Total Database Size: 88.03MB
Database Data Size: 75.03MB
Database Index Size: 13.00MB
wprt_woocommerce_sessions: Data: 4.40MB + Index: 0.24MB + Engine MyISAM
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wprt_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprt_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
wprt_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprt_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprt_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprt_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprt_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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wprt_litespeed_img_optm: Data: 0.28MB + Index: 0.16MB + Engine InnoDB
wprt_litespeed_img_optming: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
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wprt_postmeta: Data: 19.72MB + Index: 3.06MB + Engine MyISAM
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wprt_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprt_revslider_navigations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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wprt_termmeta: Data: 0.04MB + Index: 0.02MB + Engine MyISAM
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wprt_term_relationships: Data: 0.27MB + Index: 0.48MB + Engine MyISAM
wprt_term_taxonomy: Data: 0.46MB + Index: 0.67MB + Engine MyISAM
wprt_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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wprt_visual_form_builder_entries: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprt_visual_form_builder_fields: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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wprt_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wprt_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wprt_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wprt_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wprt_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprt_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wprt_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wprt_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wprt_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wprt_wc_product_meta_lookup: Data: 0.10MB + Index: 0.16MB + Engine MyISAM
wprt_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wprt_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wprt_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprt_wfblockediplog: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprt_wfblocks7: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprt_wfconfig: Data: 1.59MB + Index: 0.01MB + Engine MyISAM
wprt_wfcrawlers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprt_wffilechanges: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprt_wffilemods: Data: 2.17MB + Index: 0.43MB + Engine MyISAM
wprt_wfhits: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprt_wfhoover: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprt_wfissues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprt_wfknownfilelist: Data: 2.67MB + Index: 0.35MB + Engine MyISAM
wprt_wflivetraffichuman: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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wprt_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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wprt_wfsnipcache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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wprt_yoast_indexable: Data: 4.52MB + Index: 1.42MB + Engine InnoDB
wprt_yoast_indexable_hierarchy: Data: 0.09MB + Index: 0.16MB + Engine InnoDB
wprt_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wprt_yoast_primary_term: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wprt_yoast_seo_links: Data: 0.16MB + Index: 0.06MB + Engine MyISAM
wprt_yoast_seo_meta: Data: 0.07MB + Index: 0.07MB + Engine MyISAM

### Post Type Counts ###

attachment: 3169
custom_css: 2
fusion_element: 51
fusion_template: 3
nav_menu_item: 105
oembed_cache: 1
page: 58
post: 53
postman_sent_mail: 137
product: 370
product_variation: 1092
shop_coupon: 2
shop_order: 22
slide: 20
wcccf: 3
wlwl_email: 3
woo_discount: 1
wpcf7_contact_form: 4
yith-wcbm-badge: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (19) ###

My Suppliers: by Pavel Shishkin
Denis Zharov
Vitaly Kukin
Victoria Kudryashova – 1.2.8

Shipping Product Aliexpress: by Pavel Shishkin – 1.3.51
AliDropship Social Tools: by Denis Zharov – 1.0.3
AliDropship Woo Plugin: by Vitaly Kukin & Yaroslav Nevskiy & Pavel Shishkin & Denis Zharov – 1.6.24
Classic Editor: by WordPress Contributors – 1.6
Contact Form 7: by Takayuki Miyoshi – 5.3.2
Facebook for WooCommerce: by Facebook – 2.3.0
Site Kit by Google: by Google – 1.26.0
Insert Headers and Footers: by WPBeginner – 1.5.0
LiteSpeed Cache: by LiteSpeed Technologies – 3.6.2
Redirection: by John Godley – 5.0.1
Advanced Editor Tools (previously TinyMCE Advanced): by Automattic – 5.6.0
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.16.47

WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.1
WooCommerce: by Automattic – 5.0.0
Yoast SEO: by Team Yoast – 15.8
WP Mail SMTP: by WPForms – 2.6.0
Smush: by WPMU DEV – 3.8.3
WP User Avatar: by ProfilePress – 2.2.11

### Inactive Plugins (1) ###

MPGS Payment Gateway WooCommerce: by OsPayment – 2.1

### Settings ###

API Enabled: –
Force SSL: –
Currency: PKR (?)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop base: #286 - /shop-now/
Cart: #33 - /cart/
Checkout: #34 - /checkout/
My account: #35 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: ElgrecoWoo
Version: 1.1.4
Author URL: https://yellowduck.me/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: elgrecowoo/woocommerce/archive-product.php
elgrecowoo/woocommerce/cart/cart-empty.php
elgrecowoo/woocommerce/cart/cart-shipping.php
elgrecowoo/woocommerce/cart/cart-totals.php
elgrecowoo/woocommerce/cart/cart.php
elgrecowoo/woocommerce/cart/cross-sells.php
elgrecowoo/woocommerce/cart/mini-cart.php
elgrecowoo/woocommerce/cart/proceed-to-checkout-button.php
elgrecowoo/woocommerce/cart/shipping-calculator.php
elgrecowoo/woocommerce/checkout/cart-errors.php
elgrecowoo/woocommerce/checkout/form-billing.php
elgrecowoo/woocommerce/checkout/form-checkout.php
elgrecowoo/woocommerce/checkout/form-coupon.php
elgrecowoo/woocommerce/checkout/form-login.php
elgrecowoo/woocommerce/checkout/form-shipping.php
elgrecowoo/woocommerce/checkout/payment-method.php
elgrecowoo/woocommerce/checkout/payment.php
elgrecowoo/woocommerce/checkout/review-order.php
elgrecowoo/woocommerce/content-product.php
elgrecowoo/woocommerce/content-single-product.php
elgrecowoo/woocommerce/content-widget-product.php
elgrecowoo/woocommerce/content-widget-reviews.php
elgrecowoo/woocommerce/global/form-login.php
elgrecowoo/woocommerce/global/quantity-input.php
elgrecowoo/woocommerce/global/wrapper-end.php
elgrecowoo/woocommerce/global/wrapper-start.php
elgrecowoo/woocommerce/loop/loop-end.php
elgrecowoo/woocommerce/loop/loop-start.php
elgrecowoo/woocommerce/loop/orderby.php
elgrecowoo/woocommerce/loop/pagination.php
elgrecowoo/woocommerce/loop/rating.php
elgrecowoo/woocommerce/myaccount/form-edit-account.php
elgrecowoo/woocommerce/myaccount/form-edit-address.php
elgrecowoo/woocommerce/myaccount/form-login.php
elgrecowoo/woocommerce/myaccount/form-lost-password.php
elgrecowoo/woocommerce/myaccount/form-reset-password.php
elgrecowoo/woocommerce/myaccount/lost-password-confirmation.php
elgrecowoo/woocommerce/myaccount/my-account.php
elgrecowoo/woocommerce/myaccount/my-address.php
elgrecowoo/woocommerce/myaccount/orders.php
elgrecowoo/woocommerce/notices/success.php
elgrecowoo/woocommerce/order/order-details-customer.php
elgrecowoo/woocommerce/product-searchform.php
elgrecowoo/woocommerce/single-product/add-to-cart/simple.php
elgrecowoo/woocommerce/single-product/add-to-cart/variable.php
elgrecowoo/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
elgrecowoo/woocommerce/single-product/meta.php
elgrecowoo/woocommerce/single-product/price.php
elgrecowoo/woocommerce/single-product/product-attributes.php
elgrecowoo/woocommerce/single-product/product-image.php
elgrecowoo/woocommerce/single-product/product-thumbnails.php
elgrecowoo/woocommerce/single-product/rating.php
elgrecowoo/woocommerce/single-product/related.php
elgrecowoo/woocommerce/single-product/review-meta.php
elgrecowoo/woocommerce/single-product/review.php
elgrecowoo/woocommerce/single-product/tabs/additional-information.php
elgrecowoo/woocommerce/single-product/tabs/description.php
elgrecowoo/woocommerce/single-product/tabs/tabs.php
elgrecowoo/woocommerce/single-product/up-sells.php
elgrecowoo/woocommerce/single-product-reviews.php
elgrecowoo/woocommerce/single-product.php
elgrecowoo/woocommerce/content-product_cat.php

### Action Scheduler ###

Complete: 3,359
Oldest: 2021-01-20 05:41:39 +0000
Newest: 2021-02-19 17:38:59 +0000

Failed: 130
Oldest: –
Newest: –

Pending: 2
Oldest: 2021-02-19 17:53:59 +0000
Newest: 2021-02-25 07:44:26 +0000
    melinda a11n

    (@melindahelt)

    Automattic Happiness Engineer

    Hi there!

    I took a look at your status report and your site and I can see the button is attempting to work (I see bits of it in the inspector code) but it’s not fully loading. I would suggest the following:
    1. Make sure your PayPal account is a business level account
    2. Conduct a full conflict test as explained at https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    We often see plugin and theme conflicts cause issues with the PayPal display options.

    Let us know if this works for you!

    Thread Starter Farrukh

    (@faarukh)

    Hi

    My PapPal account is a business-level account.

    I have also conducted a conflict test but the issue is still.

    I have another website with this same plugin and the same issue.

    I think it’s related to this plugin, Woocommerce needs to fix it.

    Thread Starter Farrukh

    (@faarukh)

    Can you guys really solve this issue or just wasting my time?

    Plugin Contributor Praveen a11n

    (@spraveenitpro)

    Automattic Happiness Engineer

    Hi Farrukh,

    We would like to dig deeper into this and that will require collecting login details

    Can you please raise a ticket at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

    Please include a link to this forum thread, so that we can keep track of what’s already been done.

    Please also provide the administrator logins so that we can continue the investigation on your site.

    We will be able to help you further there.

    Thread Starter Farrukh

    (@faarukh)

    Hi

    I have submitted the ticket at your given link.

    After submitting, I got this message (Screenshot: https://ibb.co/jbK5YCX)

    Is this ticket submitted or not?

    Regards

    Hi Farrukh,

    I’m not sure what caused the issue with you submitting a ticket. I’ve now dropped you an email directly via your WooCommerce.com account.

    I’m going to mark this thread as resolved and we’ll follow up directly over email. Thank you!

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Paypal Button Issue’ is closed to new replies.

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