PayPal button on checkout not appearing

Hi @mark3121

For users that are not logged in the gold button is missing from the checkout page?

Almost always when a payment method isn’t showing up on the checkout page for a logged out user, it’s because there is some plugin active that filters payment methods conditionally based on the user’s logged in status.

I recommend you review the plugins you have installed and see if any of them are conditionally filtering payment methods on the checkout page.

Kind Regards

I spent the afternoon deactivating all my plugins one by one, nothing has worked so far.

I’ve swapped back to the other PayPal plugin I was originally using, that one doesn’t have this problem for whatever reason.

Maybe it’s a theme problem so will keep an eye on the updates/change logs

I’ve swapped back to the other PayPal plugin I was originally using, that one doesn’t have this problem for whatever reason.

Possibly because there is an existing entry for the plugin that’s causing that filtering.

Maybe it’s a theme problem so will keep an eye on the updates/change logs

You could always test a default theme like Twenty Twenty-Three to test the possibility of it being a theme issue. If you’re using a code snippet plugin, check if you have any custom code that could be causing that.

Our PayPal plugin doesn’t have any code that would filter PayPal based on whether or not a user is logged in.

Kind Regards

It’s the flatsome theme, the checkout is standard without any snippets on the site, no cache or anything on checkout.

Possibly because there is an existing entry for the plugin that’s causing that filtering.

Not sure how to check that. We just have your Stripe plugin running which takes most of the money so not a huge deal, swapping over has solved it for now but wanted the same plugins.

Thanks for the replies.