• Resolved alphaleviathan

    (@alphaleviathan)


    Dear Community,

    i started building this online shop and the PayPal Checkout Button was always on a product page under the “amount” and “shopping cart” (example-product:https://titangrip.de/produkt/hand-gripper-50-150lbs). While working on it a couple of days back i was suprised to see that the button gets not shown anymore. I couldn’t find it in the html of the page after loading as well. I Made sure that the Woocommerce and PayPal Plug-In were configured correctly, but it all seemed fine.

    For me it looks like there is some error going on while loading, because if you look at where the button would usually be, there is a white space that disspears shortly before loading is finished. Does anyone know what is going on and can help me with that?

    Best regards
    Patrick Peter

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi @alphaleviathan,

    Looking at that product page, I do see that the <div> with classes wcppec-checkout-buttons woo_pp_cart_buttons_div is created, but the <div> does not include the <iframe> we’d normally expect to see.
    Based on this, I assume something is hindering the compilation of the contents of that <div>.

    This kind of problem is usually caused by either a conflict with your theme or with another plugin.
    ?
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Let me know how that goes!

    Thank you,
    Joey (WooCommerce)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    – Joey

Viewing 2 replies - 1 through 2 (of 2 total)
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