• Resolved hasanblue

    (@hasanblue)


    Newly I created on woocommerce site. and for payment gateway I’m chose the Woocommerce Paypal Payments. but is not working in my living country. my store currency s Emirates Dirham AED.

    Pleas help us on this.

    Looking for a positive response.

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • It’s possible that the error occurs because PayPal doesn’t support the Dirham (see supported currencies: https://developer.paypal.com/docs/reports/reference/paypal-supported-currencies/). A simple test could be the following:
    1. Put the site in maintenance mode
    2. Change the shop’s currency to a supported one (e.g. USD).
    3. Try to initiate a payment.

    If the payment works in this scenario, it could confirm that the cause the unsupported currency. In that case, you will have to use a different payment processor for AED.

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @hasanblue,

    As Diego already mentioned, AED is not a supported currency at PayPal. This information is visible in your WooCommerce system report (WooCommerce > Status) at the very bottom in the WooCommerce PayPal Payments section.
    The currency list is the same but this is the link for the relevant REST API docs: https://developer.paypal.com/api/rest/reference/currency-codes/

    The next PayPal Payments plugin update 1.7.0 will also improve the frontend error messages to make it more clear when, for example, the currency is not supported at PayPal. With a following update, the messaging in the backend will be extended as well.
    The checkout with a supported currency should work though.
    If anything remains unclear, don’t hesitate to let us know. Thanks!

    Kind regards,
    Niklas

    Plugin Support Syde Joost

    (@joostvandevijver)

    Since we haven’t heard back from you, I’m going to mark it as resolved.
    In case you’re still having problems, feel free to let us know!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Paypal checkout error for that [UNPROCESSABLE_ENTITY]’ is closed to new replies.