Paypal Commerce creditcard does not work

  • Resolved choosterhof

    (@choosterhof)


    1 year, 4 months ago

    Hello dear team,

    we have integrated Paypal Commerce. The payment via Paypal also works. However, if we also activate credit card, it comes to two “errors”:

    1) The whole looks quite wierd, the height of the fields etc..
    2) When Paypal is selected, as I understand it, the fields for credit card should not be displayed. But these remain visible.

    Do you have any idea us can help? Screenshot of the form

    • This topic was modified 1 year, 4 months ago by choosterhof.
    • This topic was modified 1 year, 4 months ago by choosterhof.
Viewing 3 replies - 1 through 3 (of 3 total)

  • Hey @choosterhof – We’d be happy to help!

    It seems that you are using the paid version of WPForms. If you have an active license subscription with us, could you please submit a support ticket through the WPForms account dashboard when you have a chance? 

    From there, our support team will be able to take a closer look at your request. 

    Thanks!

    Thread Starter choosterhof

    (@choosterhof)

    Our site was built by an agency and the license key was also entered by them, so we don’t have a login for the support / link. Is there another possibility?

    Hey @choosterhof – Thanks for following on this ticket!

    I apologize, www.ads-software.com community rules don’t allow providing support for paid plugin users here. When you get a chance, I’d suggest you to please check with the agency, and see if they can create a support ticket on your behalf.

    Kindly,

Viewing 3 replies - 1 through 3 (of 3 total)
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