PayPal Credit Card (REST) – Card expiration date is invalid

  • Hello,

    I have trouble with the integration of PayPal Credit Card (REST).

    After I set the plugin, and on sandbox or live mode, after I pay I always have the same error message : “Card expiration date is invalid”.

    I tried with different dates format : MM/YY – MM/YYYY and different dates in the futur and even in the past but I always have the same error message.

    I enable the debug log but nothing appear in the folder…

    Could you please help me ?

    Here are some screenshots :
    https://ibb.co/kX0cNz
    https://ibb.co/eU2rhz
    https://ibb.co/c7qNpe

    Regards,

Viewing 1 replies (of 1 total)
  • Plugin Contributor angelleyesupport

    (@angelleyesupport)

    Hi @anthonyru,
    We’re sorry that you’re having trouble – I think that we can help. There appears to be a conflict between the plugins and/or themes that you have installed, as we’ve not received reports of this issue from other users/customers. Additionally, we attempted to reproduce this issue using our testing environment and things are working as expected. Please try the following debug steps:

    1. Check your site’s PHP version and make sure that it is 5.6 or above
    2. Disable all plugins with the exception of WooCommerce and PayPal for WooCommerce, and determine whether or not the issue is still occurring
    3. Re-enable additional plugins one by one, testing after each add-on is enabled, in order to find the culprit

    If, after disabling all additional plugins, you are still seeing the same issue, then switch to basic twenty theme with both WooCommerce and PayPal for WooCommerce enabled and then check once again.

    Please follow these steps and let us know your results.

    Thank you!

Viewing 1 replies (of 1 total)
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