PayPal Debit/Credit Payment Works in Sandbox not on Live

  • Resolved smoorhead

    (@smoorhead)


    1 year, 6 months ago

    When trying to use the debit/credit card button in the PayPal checkout, it is throwing an “cannot add card” error.” When testing in sandbox mode, the payments go through. Is there something we are missing in the setup?

    This is what’s in the error log

    2023-08-09T14:14:11+00:00 CRITICAL Uncaught Error: Class ‘WooCommerce\PayPalCommerce\Compat\PPEC\DeactivateNote’ not found in /home/workshopnjsba/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-compat/src/CompatModule.php:93 Stack trace: #0 /home/workshopnjsba/public_html/wp-includes/class-wp-hook.php(310): WooCommerce\PayPalCommerce\Compat\CompatModule->WooCommerce\PayPalCommerce\Compat\{closure}(”) #1 /home/workshopnjsba/public_html/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters(NULL, Array) #2 /home/workshopnjsba/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #3 /home/workshopnjsba/public_html/wp-content/plugins/woocommerce/includes/class-woocommerce.php(703): do_action(‘woocommerce_ini…’) #4 /home/workshopnjsba/public_html/wp-includes/class-wp-hook.php(310): WooCommerce->init(”) #5 /home/workshopnjsba/public_html/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters(NULL, Array) #6 /home/workshopnjsba/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #7 /home in /home/workshopnjsba/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-compat/src/CompatModule.php on line 93

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Saif

    (@babylon1999)

    Hello @smoorhead,

    Thank you for reaching out!

    Could you please attach a copy of your site’s System Status report? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support” (after you scroll down a bit)”. Once done, please paste it here in your reply or via a text-sharing service like https://gist.github.com/.

    Look forward to hearing back from you.

Viewing 1 replies (of 1 total)
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