Paypal Doesnt Work

  • Resolved perouvoyage

    (@perouvoyage)


    2 years, 2 months ago

    Hi:
    Payment with Paypal are not working. All the times It appears a message: the username or password are invalid, and the link for doing the payment is something with Paypal Sandbox.
    What should I do for fixing this problem as the clients can’t pay!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support wptravelsupport

    (@wptravelsupport)

    Hello,

    Thank you for contacting WP Travel team.

    Actually, when we inspected the issue you have reported using the test key, it seems that everything is working fine.

    Also, can you please mention that you have to proceed with payment in Live Mode or Test Mode, if you want to proceed with payment in Live Mode then disable the test mode by going to Admin Panel > WP Travel > Settings > Debug as shown in the screenshot below

    https://prnt.sc/qHf_2Ahi7BIC

    Further, while we are in an attempt to gather some more information about the cause of this error, would you be able to provide the error log information from your server? We want to see if there are any PHP errors recorded in the error log which might help us narrow down the cause.

    Regarding creating debug log file, please follow the link given below:

    https://wptravel.io/how-to-enable-debug-mode-in-wordpress/

    If the issue still persists, please kindly let us know.

    Plugin Support wptravelsupport

    (@wptravelsupport)

    Closed this thread due to inactivity more than a week.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Paypal Doesnt Work’ is closed to new replies.

Tags