• Resolved dssunil

    (@dssunil)


    I had a complaint from a customer a few days ago about this but I tested and could not see an issue. I have now just tried a test transaction and was surprised to see this error pop up!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Saif

    (@babylon1999)

    Hello @dssunil,

    Can you please attach the following?

    • A screenshot of the behaviour you’re encountering, you can use Snipboard.
    • A copy of your system status report. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response.
    • It’s also worth checking if there are any fatal error logs from WooCommerce > Status > Logs and choosing from the drop-down menu the fatal-errors.log option.

    Look forward to hearing back from you.

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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