• Resolved robbarron1

    (@robbarron1)


    Hi again

    I’ve been using your plugin successfully for a few months now, accepting payments via Paypal and all has been working very well on my site: https://www.surreygreenlanetours.co.uk/index.php/book-online-now/

    I’ve just had an email from someone trying to make a booking saying they were getting a PayPal error when trying to make payment.

    I’ve attempted the booking myself and I’m getting the error:

    SetExpressCheckout API call failed.
    Detailed Error Message: Security header is not valid
    Short Error Message:
    Error Severity Code: Error

    I’ve deleted, renewed and replaced the API credentials but it still generates the same error.

    Any ideas?!

    Many thanks, Rob

    https://www.ads-software.com/plugins/booking-system/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter robbarron1

    (@robbarron1)

    Please ignore the above request. I’ve now resolved this.

    PayPal Sandbox features was checked (I don’t remember checking it!) where it should not have been.

    To make doubly sure, I deleted the API, generated a new one and re-entered the details in to the plugin.

    All working again now.

    Plugin Author DOTonPAPER

    (@dotonpaper)

    Hello,

    Glad you could figure this out.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
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