Paypal error at checkout from woocommerce

  • Resolved roger-webmaster

    (@roger-webmaster)


    7 years, 6 months ago

    From Woocommerce ( Version 3.0.6) checkout, clicking the ‘Proceed to PayPal’ button gets a PayPal error page with the message:

    ‘This function is temporarily unavailable. Please try your payment again later by returning to eBay and clicking the My eBay button.’

    This prevents orders being placed. We have no with connection Ebay on the web site.
    other PayPal buttons on the web site work correctly.
    Help please.

Viewing 15 replies - 1 through 15 (of 24 total)

  • I am getting same ebay error with “PayPal Standard” option. (‘This function is temporarily unavailable. Please try your payment again later by returning to eBay and clicking the My eBay button.’)

    I have second credit card payment method in my website through “PayPal Payments Pro 2.0 (PayFlow)” , can’t get payment through this payment method as well. Getting error like this “Vendor account information is wrong”. I have called PayPal and they told me that my paypal account information is OK, there is no any changes. It was working OK until today morning.

    Please fix this issue asap, can’t accept any payment on website.

    I am getting same ebay error with “paypal standard”. (This function is temporarily unavailable. Please try your payment again later by returning to eBay and clicking the My eBay button)

    I have second credit card payment method through “PayPal Payments Pro 2.0 (PayFlow)”. Getting error like “vendor information is incorrect”. I have called paypal and asked them to check my account if there is any issue but paypal has confirmed that there is no issue from paypal side in my account. This was working on until this morning.

    Please resolve this issue asap.

    We’re having the same issue too. Gone from 30-60 orders a day to just 4 today ??

    -EDIT-
    I do get the same error message.

    • This reply was modified 7 years, 6 months ago by questionabout.
    Plugin Contributor angelleye

    (@angelleye)

    That is a very odd error to be getting, indeed. The fact that it’s reported as happening with PayPal Standard, too, leads me to believe the issue is at PayPal’s side because our plugin doesn’t involve PayPal Standard, of course.

    Where exactly is this message showing up? Is it after you’ve been redirected to PayPal? Screenshots or a video demo of this experience would help. Thanks!

    PayPal standard checkout is working fine for me as well as PayPal DoDirectPayment (credit card payment) works, but not express checkout. It all goes fine until the very last step.

    This is what I got from log:

    2017-05-10T12:37:59+00:00 INFO SetExpressCheckout Response: Array
(
    [TOKEN] => EC-4M269-----147345R
    [TIMESTAMP] => 2017-05-10T19:37:58Z
    [CORRELATIONID] => d774----f9dbdc
    [ACK] => Success
    [VERSION] => 124.0
    [BUILD] => 33490117
)

2017-05-10T12:38:28+00:00 INFO GetExpresscheckoutDetails Request: Array
(
    [USER] => *****
    [PWD] => *****
    [VERSION] => 124.0
    [BUTTONSOURCE] => AngellEYE_SP_WooCommerce
    [SIGNATURE] => *****
    [METHOD] => GetExpressCheckoutDetails
    [TOKEN] => EC-4M-----147345R
)

2017-05-10T12:38:28+00:00 INFO GetExpresscheckoutDetails Response: Array
(
    [TOKEN] => EC-4M------147345R
    [BILLINGAGREEMENTACCEPTEDSTATUS] => 0
    [CHECKOUTSTATUS] => PaymentActionNotInitiated
    [TIMESTAMP] => 2017-05-10T19:38:28Z
    [CORRELATIONID] => e894-----835
    [ACK] => Success
    [VERSION] => 124.0
    [BUILD] => 33490117
    [EMAIL] => ---
    [PAYERID] => QFW---V8579J
    [PAYERSTATUS] => verified
    [BUSINESS] => --
    [FIRSTNAME] => --
    [LASTNAME] => --
    [COUNTRYCODE] => CA
    [SHIPTONAME] => --
    [SHIPTOSTREET] => --
    [SHIPTOCITY] => --
    [SHIPTOSTATE] => --
    [SHIPTOZIP] => --
    [SHIPTOCOUNTRYCODE] => US
    [SHIPTOCOUNTRYNAME] => United States
    [ADDRESSSTATUS] => Confirmed
    [CURRENCYCODE] => USD
    [AMT] => 19.99
    [ITEMAMT] => 19.99
    [SHIPPINGAMT] => 0.00
    [HANDLINGAMT] => 0.00
    [TAXAMT] => 0.00
    [NOTIFYURL] => --
    [INSURANCEAMT] => 0.00
    [SHIPDISCAMT] => 0.00
    [INSURANCEOPTIONOFFERED] => false
    [L_NAME0] => --
    [L_NUMBER0] => --
    [L_QTY0] => 1
    [L_TAXAMT0] => 0.00
    [L_AMT0] => 19.99
    [PAYMENTREQUEST_0_CURRENCYCODE] => USD
    [PAYMENTREQUEST_0_AMT] => 19.99
    [PAYMENTREQUEST_0_ITEMAMT] => 19.99
    [PAYMENTREQUEST_0_SHIPPINGAMT] => 0.00
    [PAYMENTREQUEST_0_HANDLINGAMT] => 0.00
    [PAYMENTREQUEST_0_TAXAMT] => 0.00
    [PAYMENTREQUEST_0_NOTIFYURL] => --
    [PAYMENTREQUEST_0_INSURANCEAMT] => 0.00
    [PAYMENTREQUEST_0_SHIPDISCAMT] => 0.00
    [PAYMENTREQUEST_0_SELLERPAYPALACCOUNTID] => --
    [PAYMENTREQUEST_0_INSURANCEOPTIONOFFERED] => false
    [PAYMENTREQUEST_0_SHIPTONAME] => --
    [PAYMENTREQUEST_0_SHIPTOSTREET] => --
    [PAYMENTREQUEST_0_SHIPTOCITY] => --
    [PAYMENTREQUEST_0_SHIPTOSTATE] => WA
    [PAYMENTREQUEST_0_SHIPTOZIP] => --
    [PAYMENTREQUEST_0_SHIPTOCOUNTRYCODE] => US
    [PAYMENTREQUEST_0_SHIPTOCOUNTRYNAME] => United States
    [PAYMENTREQUEST_0_ADDRESSSTATUS] => Confirmed
    [L_PAYMENTREQUEST_0_NAME0] => --
    [L_PAYMENTREQUEST_0_NUMBER0] => --
    [L_PAYMENTREQUEST_0_QTY0] => 1
    [L_PAYMENTREQUEST_0_TAXAMT0] => 0.00
    [L_PAYMENTREQUEST_0_AMT0] => 19.99
    [PAYMENTREQUESTINFO_0_ERRORCODE] => 0
)
    Plugin Contributor angelleye

    (@angelleye)

    @questionabout The calls you’ve included in this log were successful, but it seems the final DoExpressCheckoutPayment call was never made..?? Where exactly are you seeing this error about eBay? Can you provide a screenshot of that?

    When you click on payment button at that time its redirect to paypal and display ebay transaction failed message.

    Thread Starter roger-webmaster

    (@roger-webmaster)

    This was in an earlier reply but has now been removed:
    ‘questionabout wrote:

    Did you guys “updated” the credentials in settings? I have latest version and it seems to be working fine, but I did have this issue on a previous version. It was resolved with just updating the API credentials, passwords on that page one more time’

    All I have done is go to woocommerce/settings/API page and ‘save’ without making any changes. It would appear that the process is now working since on clicking ‘Go to PayPal’ I get a PayPal page rather the error message.

    This is what my customers were getting:

    I have since uninstalled, deleted and reinstalled the plugin and since then have had 15 orders.

    @angelleye
    Sorry, I was just getting an error message – invalid payment method. No eBay errors or anything.
    I did fix it by uninstalling and installing the older version of the plugin.

    nourishorganicwholefoods

    (@nourishorganicwholefoods)

    @angelleye

    They are discussing this Error here:

    https://www.wpintense.com/2017/05/10/alert-paypal-broken-woocommerce-fix/

    @roger-webmaster Thanks… I think its working now.

    Goto–

    woocommerce/settings/API
    click on “Save” button without any changes.

    Clear any cache if you use cache plugin and that’s it.

    Plugin Contributor angelleye

    (@angelleye)

    Yes, clearing cache / CDN tools is very important when making changes to these plugin files. That eBay error is weird, but it sounds like you’ve all got it worked out now..??

    Please let me know if there is still something here I need to be looking in to. Thanks!

    same problem here https://www.designfreelogoonline.com “invalid payment method” in express checkout only

Viewing 15 replies - 1 through 15 (of 24 total)
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