PayPal Express Checkout

Hi team,

Firstly, great plugin, we have for sure seen boost in interaction and less friction at checkout.

We have ran into a bug/issue/compatibly problem. We recently activated PayPal Express Checkout button and noticed an issue.

The expected behaviour is that user get directed to PayPal’s window straight from the product page and after selecting their shipping details and payments there they get redirected back to standard checkout page to simply press and confirm their order. At this point all their details should be filled in the checkout page as it should get pulled in from PayPal, however only the email address is pulled and something is not allowing shipping and billing details to get filled forcing the user retype them on our end… PayPal advised this is likely caused by using a custom checkout page (Fluid Check out in our case)

Any ideas why this might be happening? Any way to solve it?

• This topic was modified 1 year, 7 months ago by Ari Jahan.