Paypal Express – Landing page not followed

OK after playing with it for a while I found the culprit…

the last option Send Item Details…causes it to act that way, not sure why…bug maybe?

Once I unchecked Send Item Details, it brings me to the Paypal Guest Checkout page with an order total at the top…too bad they can’t see the itemized minicart.

Sounds like there is a conflict with some other plugin or with your theme. Can you re-enable the send item details option in our plugin, but then temporarily disable other plugins you have enabled to see if the issue goes away?

You should also try switching to a basic theme if that doesn’t help.

Once we find the conflict we can troubleshoot further.

Hi thank you for looking into this.

I disabled everything except for woo and this plugin. I changed theme to one of the 20something, same result. ??

Perplexing to say the least. Any other ideas?

Do you have any caching / CDN systems in place in WordPress or on the server directly?

None at all at the moment. Just got the site up and haven’t tried to optimize anything yet. You can guess my site from my username.

send you an account to have a look?

There has to be something additional in your configuration that we’re not thinking of. If you ran with nothing but Woo and our plugin in a basic Twenty “something” theme then it would not be happening. We haven’t had any other reports of this, and I can’t reproduce it myself, so there has to be something else unique there going on.

Are you familiar with Firebug to troubleshoot that sort of thing?

I had firebug but i wouldn’t know what i’m looking at.

I just set it to 20something, and the 2 plugins, nothing else. I enabled send item. If you try now, you can see it goes to Login.

I think I was confused about what the problem is that you’re having.

When I use the PayPal button on your site right now I’m getting the new version of the guest checkout page that PayPal has: https://fiber.angelleye.com/forums/wordpress-plugins/thatfray.jpg

Maybe you’re just getting confused by the different versions of the checkout pages that PayPal offers. They have a few different versions of those checkout pages they have been split testing. Depending on a number of variables you may see one version or another. They all have guest checkout available, but some are more prominent than others.

Can you provide a screenshot of what checkout page you’re seeing when you think it’s not working correctly?

Hi

Thanks, yes I was used to seeing the Itemized breakdown on the side. So now you have to click on the top right down arrow to see the breakdown. Not the most intuitive setup.

That just a side issue. Remember the main problem was I got ONLY a Login page, no Billing page like you’re seeing now.

But…this was after I did something else. Very, very weird. I disabled your plugin. I dled another one with Paypal Express specifically(the one with only 1 review). I enabled it and did everything as before. Same issue as yours so screw it. I uninstalled that one and reactivated yours.

Bam! Now it shows the Billing page no problem, like what you’re seeing now. Login page is gone.

Why? I don’t know but I’ll live with that.

Once again, thank you for your patience. Have a good evening!

Again, it’s because PayPal is split testing those pages. You’ll see the other versions again, too. Next time you do please take a screenshot and put it here. I think what you saw would have still had Guest Checkout available, just not as obvious.

OK just for fun… now i disabled Line Item. See which landing page you get.

Again, the ONLY thing i did was uncheck the LAST thing on the Settings page.

I’m still getting the same thing except that now I don’t have the drop-down to see the items next to the cart total like I did in the previous screenshot I provided (which is expected when you disable that option).

I got it!!! Stupid locale thing.

I enabled locale via WP and now its fine. I’m currently in japan so its throwing me that Login page.

This is interesting though…With line item on, it gives me the Billing page. With it off, it makes me Login.

With Paypal standard, it shows me Billing everytime as expected.

I’ll just keep that locale switch ON so its consistent throughout.

Now that I think about it, its still messed up.

It should show me Billing everytime because anyone in the world with a credit card can pay without a pp account. Now even though it brings me to the US page, once i choose another country from the dropdown, it reverts to asking me to create an account.

I don’t get it.

https://s32.postimg.org/spd4nqur9/image.jpg