• Resolved mauryg

    (@mauryg)


    I just started using Forminator for a political donation form and it looks great. But I have a problem with the PayPal payment field. I have configured my PayPal account and copied the ID and secret for both sandbox and live APIs to the Forminator settings and they are accepted and say that PayPal is connected. But when I try to configure the PayPal field in the form, it says that PayPal is not connected. Have tried several times and no luck. How do I fix this?
    By the way, there are several references to a fix to switch between a ‘PayPal’ button and a ‘Submit’ button which I am interested in but both the link to the wpmu-manual-2 and the github pages for the mu-plugin give 404 errors, Page Not Found. Any new links?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Hello @mauryg

    But when I try to configure the PayPal field in the form, it says that PayPal is not connected. Have tried several times and no luck. How do I fix this?

    I tried to replicate this in a testing site of mine with no avail though.
    As this can be a conflict with another plugin or theme, could you proceed with a conflict test around it?
    How to:
    First, create a recent backup in case you lose any settings during the test and have to restore to a previous working state.
    Then deactivate all plugins apart from Forminator, activate a default theme like TwentyTwenty, clear all caches, and check again if the issue is still there. If not, it means that something is conflicting, so start activating the remaining plugins and theme, one by one this time, checking every time for the reported issue, until you reproduce the issue, thus finding the conflicted combination. The following flowchart image can assist you during this test: https://premium.wpmudev.org/wp-content/uploads/2015/09/Support-Process-Support-Process.gif
    If this is a live website with traffic, I’d rather advise to create a staging environment, meaning a complete and exact copy of this installation into another location/folder in the same server, using a separate database, and perform the test in there instead without worrying about the live site. Reference: https://premium.wpmudev.org/docs/getting-started/getting-support/#chapter-2

    By the way, there are several references to a fix to switch between a ‘PayPal’ button and a ‘Submit’ button which I am interested in but both the link to the wpmu-manual-2 and the github pages for the mu-plugin give 404 errors, Page Not Found. Any new links?

    Are you referring to this solution? Please advise!
    https://gist.github.com/wpmudev-sls/7077822d3f398d509f7c0aff268028c4

    Warm regards,
    Dimitris

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @mauryg

    I hope you are doing well.

    We haven’t heard from you in a while, I’ll go and mark this thread as resolved.

    However, feel free to let us know if you have any additional question or problem.

    Best Regards
    Patrick Freitas

    Thread Starter mauryg

    (@mauryg)

    Patrick,
    Sorry, I didn’t see the message from Dimitris. I think he was correct. I copied all the submissions I had from a previous Contact 7 form to Forminator and then deleted the Contact 7 plugin and the PayPal link is working perfectly.
    I also found a way around the other problem I mentioned which was the need for a dual payment system, credit card/PayPal and offline check. I solved this by making a copy of the Forminator form without the PayPal button and then putting the two links on the donation page. https://govind4fhda.com/donate.
    YES, the github reference is the one I was looking for. If I remember correctly, I have to add the .php file in the mu-plugins folder and then make some other changes. Is that written up somewhere?
    Maury

    • This reply was modified 4 years, 1 month ago by mauryg.
    Plugin Support Saurabh – WPMU DEV Support

    (@wpmudev-support7)

    Hello @mauryg,

    Once you add the file as a mu-plugin with the .PHP extension, just edit the Paypal field in the form and navigate to the ADVANCED section and turn on the switch for “Switch PayPal field’s visibility with Submit button”

    Kindly note that you would see two different advanced sections when you check the PayPal field after adding the mu-plugin. Do let us know if that works for you.

    Thank you,
    Prathamesh Palve

Viewing 4 replies - 1 through 4 (of 4 total)
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