Paypal Gateway Fee Doubled

  • Resolved sianamber

    (@sianamber)


    7 years, 2 months ago

    For some reason the paypal gateway fee is being doubled in the total amount.

    Does anyone know why this is happening or can offer any help?

    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Karolina Vyskocilova

    (@vyskoczilova)

    Could you send me a print screen, info which plugins you use? Have you tried the fee with other payments methods? Which WC and WP versions are you using?

    Just a reminder from FAQ: Can I use it with PayPal? No. PayPal does not permit charging your customer for using PayPal. This is a legal issue rather than a technical one. See PayPal User Agreement, > “4.6 No Surcharges” for details. You have been warned.

    Thread Starter sianamber

    (@sianamber)

    Thank you for the heads up! It is appreciated.

    Thread Starter sianamber

    (@sianamber)

    The agreement says that we can charge a handling fee, so this is fine.

    The issue mentioned above has been fixed, but for some reason it is now charging the handling fee for other payment methods, despite only being selected for PayPal.

    Thanks.

    Plugin Author Karolina Vyskocilova

    (@vyskoczilova)

    Have you tried in an anonymous window? Maybe something in your cache?

    Have you tried the fee with other payments methods? Which WC and WP versions are you using?

Viewing 4 replies - 1 through 4 (of 4 total)
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