Paypal gateway not showing on forms

  • Resolved scudyscud

    (@scudyscud)


    2 months ago

    Hello, I have enabled Paypal donations and it shows as connected on the backend. Test mode is disabled. However the Paypal is not showing on the forms (frontend). Just the offline donations

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Robin Joshua Del Mundo

    (@robindelmundo)

    Hi @scudyscud ,

    Glad you reached out! Happy to help.

    Apologies, but I cannot see your GiveWP form on this page — https://www.wild-anima.gr/.

    It is important to note that this incident commonly happens when you haven’t enabled PayPal as a payment gateway. To enable it on your form, you can go to Donations → Settings → Payment Gateways.

    Tick PayPal to enable it on your forms like so — https://share.zight.com/lluek7EN.

    Would you be able to send the page where you’ve set up a GiveWP form?

    Furthermore, please send along your System Info.

    Navigate to Donations → Tools → System Info (tab) and click the button to “Get System Report” and copy/paste that in your reply here.

    That will give me some more context to be able to help.

    Looking forward to helping you get to the bottom of this!

    Plugin Support Robin Joshua Del Mundo

    (@robindelmundo)

    Hi @scudyscud ,

    It’s been a while since we’ve heard back, and I know troubleshooting needs a little extra time. I’m marking this as resolved for now, but if you still have questions, you can send them along right here, and I’ll be happy to hop back in.

    Have a great day!

Viewing 2 replies - 1 through 2 (of 2 total)
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