Hi @cyriacathickal15,
Thanks for reaching out, and I’d be happy to help!
As the PayPal addon is part of the paid version of WPForms, it seems that you have an active license subscription with us.
Could you please submit a support ticket through the WPForms account dashboard when you have a chance? For more context, www.ads-software.com’s goal is to ensure that paying customers and free users get the best support they can, from the ones that can give it.
The www.ads-software.com forum is moderated by volunteers and as volunteers do not have access to the paid products, they recommend reaching out to the authors of the code, and as the issues you are having involve paid gated features, it is better to avoid mixing it with the features of a free plugin or theme. You can learn more about this here.
From there, our support team will be able to take a closer look at your request.
Thanks!