Paypal is not showing on checkout page

  • Resolved deepakwisi

    (@deepakwisi)


    2 years, 5 months ago

    I have 2 payment method, one is stripe and another is paypal. Stripe is showing on the checkout page but paypal is not showing if user trying to pay for subscription product. Both payment method showing if user trying to checkout normal products.

    Here is my system report of woo commerce: https://pastebin.com/n2DS1MMZ

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author WP Swings

    (@wpswings)

    Hi,

    Thanks for using the plugin!

    Kindly make sure you’re using WooCommerce PayPal Checkout Payment Gateway for PayPal payment method as only this one is compatible with the plugin, if you’re using PayPal Payments then it will not work for now as this one is not compatible with our plugin. You can check the compatible payment gateways from here.

    Hope this will resolve your concern
    Regards,

    Thread Starter deepakwisi

    (@deepakwisi)

    But that plugin is discontinue from 1 march 2022.

    Please check the screenshot: https://snipboard.io/CO2lfv.jpg

    Should I still use this plugin?

    Plugin Author WP Swings

    (@wpswings)

    Hi,

    Yes for now you can use that plugin if you want payments from the PayPal plugin, till we are trying our best to develop the compatibility with the latest PayPal payments plugin, then after the compatibility process you can upgrade the plugin to the latest version.

    Thanks

    Thread Starter deepakwisi

    (@deepakwisi)

    Thanks for replying.

    I have used the above plugin and it works fine with normal products but when I checked for the subscription product, after clicking on the paypal button a popup comes but auto close without any error and notification. I have tried this on almost all browser including safari. This scenario does not come up with the normal product.

    Plugin Author WP Swings

    (@wpswings)

    Hi,

    Thank you for your response.

    In reference to your query, we would like to inform you that, we need to check this issue on your site.
    Request you to please connect with us over our support, so that we can check with our technical team and assist you accordingly.

    Thanks,

    Thread Starter deepakwisi

    (@deepakwisi)

    Thanks for your response.

    Please let me know how to contact with the support and what details should be shared the the support team?

    Plugin Author WP Swings

    (@wpswings)

    Hi,

    Thank you for your response.

    In reference to your query, please drop an email referencing your org thread details over here

    Our team will check and revert you back accordingly.

    Thanks,

Viewing 7 replies - 1 through 7 (of 7 total)
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