PayPal Item Id and Item Name

  • Resolved InventiveWebDesign

    (@inventivewebdesign)


    4 weeks ago

    We are using Forminator to collect payments when people submit to the form. Everything works great! The issue is in PayPal there is no Item Id or Item Name. The only way the client can know what the user purchased is by cross referencing with the form entries or guessing by the price. Is there a way that we can add a descriptor of some sort to the form.

    To complicate things, we have a radio button where the user can select a few options for different payments. It would need to pull the descriptor from that radio button question in the form to get the correct descriptor.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Laura – WPMU DEV Support

    (@wpmudevsupport3)

    Hi @inventivewebdesign

    Hope this message finds you well.

    Currently. Forminator uses this PayPal API https://developer.paypal.com/docs/api/orders/v2/ that does not support/accept the Item_ID or Name parameters.

    Still, we have a similar request, each request we receive is noted and considered as part of our ongoing efforts to improve and evolve our product. In this case, we have added your topic as a +1 to highlight its significance and to acknowledge the demand for this particular feature.

    While we cannot guarantee immediate implementation of every feature request due to various considerations and priorities in our development roadmap, please be assured that your input is crucial in contributing to the future development and enhancement of our plugin.

    To complicate things, we have a radio button where the user can select a few options for different payments. It would need to pull the descriptor from that radio button question in the form to get the correct descriptor.

    Could you export your form using the guide on this link: https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export? Once exported, kindly use a Cloud service like Google Drive, pastebin.com, or similar to share it. If you have sensitive data, please duplicate the form, remove it, and export the form.

    Best regards,
    Laura

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @inventivewebdesign,

    Since we haven’t heard from you for a while. I’ll mark this thread as resolved for now. Please feel free to re-open this thread if you need any further assistance.

    Regards,

    Nithin

Viewing 2 replies - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.

Tags