PayPal not activating Subscription or redirecting

  • cleaus

    (@cleaus)


    11 years ago

    My second question is:

    I am having a problem with paypal and I am not sure why? It does not redirect students back to the website after paying. And also, when they have paid, when they return to the website, they are still not subscribed to the correct plan?

    Not sure what is going on.

    Thanks again in advance

    Cleaus

    https://www.ads-software.com/plugins/namaste-lms/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Bob

    (@prasunsen)

    Please check the paypal error log that is shown in your Namaste Settings page (under the payment settings).

    Thread Starter cleaus

    (@cleaus)

    I checked that area, and there is no log of an error? Just a tick in accept paypal and my email address for my paypal account?

    Thanks

    Plugin Author Bob

    (@prasunsen)

    There must be a link to view error log at the bottom, under the “Accept other payment methods” box.

    [email protected]

    (@stlouiswebgmailcom)

    I am having a similar issue, the error log in namaste settings says:
    “Paypal payment attempt failed at February 8, 2014 9:42 pm: Business email is wrong: [email protected]”

    The payment did go through paypal (business) and my bank (test student).

    [email protected]

    (@stlouiswebgmailcom)

    on my site it does redirect, but the student is not enrolled.

    Plugin Author Bob

    (@prasunsen)

    Sorry folks, we cannot support individual payment issues. The IPN code is made to work and it does work for thousand users. If it doesn’t work for someone I would need to login into your admin with full access and debug it. First I am unable to spend hours to debug it for every single case, and second you won’t want to give me your admin details. So you need to use the error log info and figure it out yourself.

Viewing 6 replies - 1 through 6 (of 6 total)
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