• Resolved SethTurin

    (@sethturin)


    The only plugins I have activated are woocommerce, elementor, and the paypal payments plugin. Everything is updated to the latest version.

    COD and direct deposit options show fine.

    But when I activate the Paypal Payments option, nothing changes in the checkout. Paypal doesn’t show up as an option.

    How can I fix it?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter SethTurin

    (@sethturin)

    More information that may be interesting: when I disable the COD and direct transfer options, they don’t update on the checkout page = that is, they still show.

    I don’t have any caching plugins.

    Plugin Support Syde Joost

    (@joostvandevijver)

    Hello,

    Thank you for reaching out to us, we are here to help.
    The only thing that I can think of with the information you provided so far is that your checkout page might be using short codes that are not WooCommerce standards. I would advise trying using the Storefront theme and using the standard checkout page to see if the payment options all show there.

    If that doesn’t get you any progress, you might want to share more details on your site, like the system report and plugin settings, for us to take a closer look. If you don’t feel comfortable sharing those details on a public forum, please open a ticket with our service desk. You can find the instruction for this here: https://paypal.inpsyde.com/docs/request-support/
    (please add the URL of this thread in the ticket as well)

    Kind regards,
    Joost

    Plugin Support Syde Joost

    (@joostvandevijver)

    Hello,

    since we did not receive any response or follow-up questions from you, we will assume you got this working to your requirements. If you still have any more questions for us, please open a new thread, because we will mark this one as resolved.

    Kind regards,
    Joost

Viewing 3 replies - 1 through 3 (of 3 total)
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