Paypal order description

  • Resolved Eugenijus

    (@ugenijus)


    6 years, 2 months ago

    Hello,

    We use plugin for some years and only now we activated Paypal payments in addition to credit card payments. Everything works ok, but product name and order id in Paypal order description is missing in paypal reports, emails, etc. (for us and for customers). Maybe you can advise how to solve it?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Payment Plugins

    (@mrclayton)

    Hi @ugenijus,

    The order Id that is used for transactions is the WooCommerce order Id. The order Id maps to the PayPal invoice number and to my knowledge is not used by PayPal in the description.

    You can however customize the description that appears in emails and reports by adding a description on a per order basis using the plugin’s provided transaction filter.

    Braintree’s developer docs go over what attribute to add to the transaction array:

    Braintree Developer Docs

    The filter provided by the plugin is:
    braintree_woocommerce_braintree_paypal_payments_order_attributes

    The filter receives the following 3 attributes:
    $transaction_attributes, $order, $gateway

    Kind Regards,

    Plugin Author Payment Plugins

    (@mrclayton)

    Hi @ugenijus,

    We haven’t heard from you in a few days. I will close this ticket but should you have more questions you can respond to this thread.

    Kind Regards,

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Paypal order description’ is closed to new replies.