PayPal Order Notifications & Emergency-Priority

  • Resolved wesleyli

    (@wesleyli)


    7 years, 5 months ago

    Hello. I have two problems:

    ———————
    1. PayPal Order Notifications

    I read other posts mentioned about they sometimes did not receive notifications if the customers paid through PayPal (either PayPal account or credit card by PayPal).

    I got the same issues, and I think I may figure out the reason.

    When I tested PayPal to pay the payments (either in the sandbox or by real payments) on my website, once WooCommerce redirected to PayPal page and finished the payment, it went to page that showing the payment was paid.

    Here is the screenshot: https://i.imgur.com/pIGvqH7.jpg

    What I figure out is: If the buyer clicks the “Return to Merchant”, I will receive push notification through Pushover. If the buyer stops in here or closes the page, I never receive the push notification. (And the order will be generated on WooCommerce dashboard and I will receive email notification no matter the buyer clicking on this button or not.)

    I am not sure about the reason, but it seems like the push notification on PayPal is triggered by this button. Therefore, it depends on the buyers clicking the “Return to Merchant”, and that makes the plugin not that reliable.

    Is there any way to fix this problem?

    ———————
    2. Emergency-Priority

    I have set all my priority to 2 Emergency Priority already. However, it only sound once and does not repeat on my phone (I’m using iPhone 6 Plus, IOS 11).

    I even tried to set the Pushover app to “Alway use high-priority default”, but it’s still the same, no repeat and play a sound once only.

    Is there any way to fix this problem too?
    ———————
    Version:
    WooCommerce Pushover Integration – 1.0.12
    WooCommerce – 3.2.1
    WordPress – 4.8.2

    Otherwise, this app is really great!

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Daniel Espinoza

    (@growdev)

    1. That’s correct. The new order notification is hooked into the “woocommerce_thankyou” hook which fires on the Order Confirmed page. If the customer does not return from PayPal that hook is not fired.

    2. You’ll need to contact Pushover about that I’m not sure why the app works that way. Maybe there is an update available?

    Thread Starter wesleyli

    (@wesleyli)

    Thank you for the reply.

    For 1. If switching using PayPal Pro, or other payment gateway, will this problem will be gone?

    Thanks.

    Plugin Contributor Daniel Espinoza

    (@growdev)

    Yes, that’s correct.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘PayPal Order Notifications & Emergency-Priority’ is closed to new replies.