PayPal Pay Later – Vaulting problems

  • partaim

    (@partaim)


    11 months ago

    Hello,

    i’m facing problems trying to activate the PayPal Pay Later option. I got this message: ”?You have PayPal vaulting enabled, that’s why Pay Later options are unavailable now. You cannot use both features at the same time.?“

    But the Vaulting checkbox is unchecked, so i assume that is not really activated.

    What’s the solution?

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Krystian from Syde

    (@inpsydekrystian)

    Hello @partaim

    Thanks for reaching out to us, we’re here to help.

    I recommend trying to reset the plugin settings. You can do this by navigating to the Connection tab within the PayPal Payments plugin settings and clicking on the “Clear now” button. This action will reset the plugin to its default settings. After resetting, you will need to onboard the plugin again. This procedure typically resolves problems associated with such behavior.

    Should you require further assistance or if the issue continues after trying the above steps, please feel free to contact us again.

    Kind Regards,
    Krystian

Viewing 1 replies (of 1 total)
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