Paypal payment not acknowledged in Bookings

  • Resolved timjea

    (@timjea)


    9 years, 4 months ago

    I’m experiencing 2 paypal processing issues and 1 registration detail issue:
    1:the name from the registration form is not passing to Paypal screen correctly – the name comes across as false false. address data is correct.

    2:while the payments are being processed, the confirmations are not being registered to the registree – they all remain pending. “Awaiting Paypal Payment”

    3: When I look at the bookings, and select the view details, the actual data is not there, but the defaults are displayed.If I go to the event itself, and look through the code, I find the actual data is there.

    Event Manager 5.6.1
    Pro 2.4.2

    https://www.ads-software.com/plugins/events-manager/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter timjea

    (@timjea)

    #2 is observed as the status in the bookings screen

    Thread Starter timjea

    (@timjea)

    I am using No-User Booking Mode, set to Yes, Allow bookings with registered emails – yes.
    Assign bookings to is not assigned, and dropdown has no users listed to choose from. Should this be listing the currently established users of the wordpress site? or?

    Thread Starter timjea

    (@timjea)

    Ok, I saw a similar problem posted on another website and his posted solution – I ended up going and making a completely new user, turned off the No-User Booking, back on, and then I was able to select the default user.

    I processed via PAypal another registration, and it went smooth and Paypal sent a confirmation email to my email address – HOWEVER – in the bookings detail screen it still shows Awaiting Paypal Payment. Where do I start looking to solve this one?

    So 1 and 3 are solved, 2 is still open.

    Thread Starter timjea

    (@timjea)

    A few measely hours of digging and getting a headache, I found that there is a value called IPN in the Paypal account that controls where Paypal sends the acknowledgment to, and while it was turned on, it was also set to disabled. That makes no sense that it is even possible to be turned on and be diasabled – anyway, I changed the value to not disabled, went to IPN History and resent the IPN and after a few minutes the transaction was displayed in Event Manager, and the status changed to Approved.

    Hope my dialogue here may save someone else some time and frustration.

Viewing 4 replies - 1 through 4 (of 4 total)
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