Paypal payment not shown

  • Resolved lacarducci

    (@lacarducci)


    3 years, 1 month ago

    Hi, i have published the form and added paypal as a payment system. In the preview form i can see all the three buttons of the payment correctly, but in live site nothing is shown. I tryed changing the main theme with the standard 2021 themes and only the paypal button appeared. So, i suppose that there is a trouble with the theme. Currently i’m using the Colormag themes. Can anyone tell me how i can fix it?
    Thank you
    Pierpaolo

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Kris – WPMU DEV Support

    (@wpmudevsupport13)

    Hi @lacarducci

    Could you follow the below guide so that we could take a closer look at your case?

    Please send an email through our secure contact form here https://wpmudev.com/contact/#i-have-a-different-question and make sure that subject is “I have a different question” and:

    – Mark to my attention: ATTN: Kris

    – Link back to this thread

    Kind Regards,
    Kris

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @lacarducci ,

    We haven’t heard from you for a while now, so it looks like you don’t need our assistance anymore.

    Feel free to re-open this ticket if needed.

    Kind regards
    Kasia

    Thread Starter lacarducci

    (@lacarducci)

    Hello Kasia, i have followed the indications you sent me in the cast reply but i have not received any help for my problem.
    Can you check again the email?

    Regards
    Pierpaolo

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @lacarducci

    I checked the email and we replied to it, could you verify if you received it?

    From our status, it shows the reply was read on Oct 27.

    Kindly reply to the email and we will keep troubleshooting it from there.

    Best Regards
    Patrick Freitas

Viewing 4 replies - 1 through 4 (of 4 total)
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