paypal payment option not forwarding to paypal

You Modified something in Jigoshop > gateway > paypal.php

if this file has error it will stop redirecting

Could you send us your Jigoshop System Info page? Is this an issue in the newest version of the plugin?

hello
latest version, even uploaded the paypal file again.

### Begin System Info ###

Multi-site: No

SITE_URL: https://xxremvedxx.net
HOME_URL: https://xxremvedxx.net

Jigoshop Version: 1.9.6
WordPress Version: 3.9.1

Platform: Windows
Browser Name: Chrome
Browser Version: 35.0.1916.153
User Agent String: Mozilla/5.0 (Windows NT 6.1; WOW
64) AppleWebKit/537.36 (KHTML, l
ike Gecko) Chrome/35.0.1916.153
Safari/537.36

PHP Version: 5.4.20
MySQL Version: 5.1.73
Web Server Info: Apache

PHP Memory Limit: 256M
PHP Post Max Size: 8MB
PHP Upload Max File Size: 2MB

WP_DEBUG: Disabled

WP Table Prefix: Length: 7 Status: Acceptable

Show On Front: page
Page On Front: 366
Page For Posts: 363

Session: Enabled
Session Name: PHPSESSID
Cookie Path: /
Save Path: /tmp
Use Cookies: On
Use Only Cookies: On

WordPress Memory Limit: 40MB
WP_DEBUG: Off
DISPLAY ERRORS: On (1)
FSOCKOPEN: Your server supports fsockopen.

ACTIVE PLUGINS:

404 Redirected: 1.3.2
Acunetix WP Security: 4.0.3
Akismet: 3.0.0
All In One SEO Pack: 2.1.6
Contact Form 7: 3.8.1
Google Sitemap: 2.8.9
HTML Page Sitemap: 1.1.3
Jigoshop: 1.9.6
Jigoshop – Australia Shipping Calculator: 1.7
Jigoshop – Catalog Deluxe: 1.2.6
Jigoshop – Custom product tabs: 2.1
Jigoshop – eWay Australia: 1.1
Jigoshop – Meta Tags: 1.1
Jigoshop – Product CSV Suite: 2.0.1
Jigoshop: Google Product Feed: 1.0.1
Jigoshop: Sales Flash Pro: 1.2
Jigoshop Convert to Complete: 1.0
Jigoshop PDF Invoices: 2.3
Jigoshop Product Enquiry Form: 1.2
JigoShop Statistics: 1.0.1
LiveSupporti: 1.0.0
Table Rate Shipping for Jigoshop: 2.0.6
Wordfence Security: 5.0.9

CURRENT THEME:

sommerce-child: 1.0

### End System Info ###

Hi ozdecor,
please send us your ftp and admin access if possible to [email protected] + info which products you’ve added to cart (if it’s only with some specific products)
we have troubles with reproducing your issue and we’d like to fix it asap!

Request moved to [email protected], marking as resolved.

I have the same issue — but I cannot connect to Paypal from within the Admin — if I am not logged in, then the Add To Cart does absolutely nothing. This is happening on: https://lifesongcollection.com/.

This seems just a little more similar than the post I inquired on earlier today, so I’m trying to lock-in on the issue in 2 similar support requests: https://www.ads-software.com/support/topic/guest-can-not-add-to-cart?replies=9

Please advise… increasing number of customers turning away frustrated!

Steve C.
3Cstudio

I am suddenly having the exact same issue. When you click “place order” from the checkout page, it just hands and never loads paypal. Below is the system info. Any help would be greatly appreciated.

### Begin System Info ###

Multi-site: No

SITE_URL: https://www.jellybeanconnection.com
HOME_URL: https://www.jellybeanconnection.com

Jigoshop Version: 1.12.3
WordPress Version: 4.0

Platform: Apple
Browser Name: Safari
Browser Version: 7.1
User Agent String: Mozilla/5.0 (Macintosh; Intel Ma
c OS X 10_9_5) AppleWebKit/600.1
.17 (KHTML, like Gecko) Version/
7.1 Safari/537.85.10

PHP Version: 5.3.3
MySQL Version: 5.1.73
Web Server Info: Apache

eAccelerator: Disabled
APC: Disabled
OpCache: Disabled

PHP Memory Limit: 128M
PHP Post Max Size: 8MB
PHP Upload Max File Size: 128MB
PHP Max Input Time: 60
PHP Max Input Vars: 1000
WordPress Memory Limit: 96MB

Short Open Tag: Enabled
Allow URL fopen: Enabled

WP_DEBUG: Disabled
WP Table Prefix: Length: 3 Status: Acceptable

Show On Front: posts
Page On Front: 0
Page For Posts: 0

Session: Enabled
Session Name: PHPSESSID
Cookie Path: /
Save Path: /var/lib/php/session
Use Cookies: On
Use Only Cookies: On

DISPLAY ERRORS: N/A
FSOCKOPEN: Supported

ACTIVE PLUGINS:

AJAX Thumbnail Rebuild: 1.12
Genesis Connect for Jigoshop: 1.0.2
Genesis Responsive Slider: 0.9.2
Google Analytics by Yoast: 5.1.1
Google XML Sitemaps: 4.0.7.1
Gravity Forms: 1.8.19
Gravity Forms PayPal Standard Add-On: 2.2
Image resize wizz: 1.1
Image Widget: 4.1
InfiniteWP – Client: 1.3.6
Jetpack by WordPress.com: 3.2
Jigoshop: 1.12.3
JigoShop – Facebook Products: 1.3
Jigoshop – Mailchimp: 1.1.1
Jigoshop: Gravity Forms: 1.1
JigoShop Statistics: 1.0.1
Lizatom Shortcodes: 1.4.1
Pinterest “Pin It” Button Pro: 2.2.5
SeedProd Coming Soon Pro: 3.0.7
Thumbnail Crop Position: 1.3
Ultimate Facebook: 2.7.7
White Label CMS: 1.5.2
Widgetkit: 1.4.5
WPMU DEV Dashboard: 3.4.8
WPMU DEV Videos: 1.4

CURRENT THEME:

Lifestyle Child Theme: 2.0.2

### End System Info ###

@mgoblue86 – This is usually caused by other plug-ins installed. Try deactivating all plug-ins except for Jigoshop to see if this corrects the behavior.

Well… I tried that, and now all of the products are broken. They won’t display the title or description. Also, no order info. Completely frustrating.

I’m using gravity forms to capture personalization info on each product. Since deactivating and reactivating gravity forms, jigoshop will not display the form in the product. I’ve tried deactivating/reactivating the jigoshop gravity forms plugin to no avail.

How do I fix this?

FYI the system worked fine for the past year. Just suddenly the paypal plugin stopped working properly. Now the entire site is broken. ??

I recommend you go directly to Jigoshop support, as alluded to above:

[email protected]

as this post thread is listed as [resolved]. They may then be able to receive a login from you to examine things thoroughly from within instead of via your relayed info here (to an ‘expired’ post).