• Resolved shizlist

    (@dnacannon)


    According to the WooCommerce support pages, I’ll need (or they highly recommend) the Paypal Payments plugin to process Paypal transactions.

    The plugin has a 1.5 star rating, and I read almost nothing but complaints about vague errors that transactions can’t be completed.

    Just looking for some general advice so that I can avoid these issues. Is this an actual problem with the plugin? Or user error? In either case, how can I avoid these headaches? Are there steps I can take to ensure everything is working smoothly? Is there another/better plugin for Paypal that integrates with WooCommerce?

    Any advice would be much appreciated.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter shizlist

    (@dnacannon)

    Already not off to a good start. All I’ve done is install the plugin, and on my WooCommerce dashboard I’m seeing an error message that says “WooCommerce PayPal Payments requires WooCommerce to be installed and active. You can download WooCommerce here.” and no Paypal options are shown in the Payments settings page.

    And yes, my WooCommerce plugin is active. Wouldn’t it have to be in order to see this error message in the first place? The irony.

    Hi @dnacannon

    Thanks for reaching out.

    I understand that you are looking for a plugin to process Paypal transactions, but are skeptical about the Paypal Payments plugin.

    You can post your enquiries about the Paypal Payments plugin directly in the plugin’s support forum: https://www.ads-software.com/support/plugin/woocommerce-paypal-payments/ . The forum being dedicated to the plugin only, you may better insights there.

    Is there another/better plugin for Paypal that integrates with WooCommerce?

    This article discusses multiple ways to set up PayPal for WooCommerce stores: https://www.cloudways.com/blog/paypal-for-woocommerce/

    Also, you can check here how to add PayPal payment gateway to WooCommerce: https://learnwoo.com/add-paypal-payment-gateway-woocommerce/

    I hope this helps!

    Thread Starter shizlist

    (@dnacannon)

    Thanks Margaret. I’ll post on the plugin support pages. While you’re here, any ideas regarding the error I mentioned above? It seems the plugin is not recognizing that WooCommerce is installed and active.

    Hi @dnacannon

    Your latest update took time to appear here so wasn’t addressed in our reply.

    Thanks for letting us know that you’ve installed the plugin.

    In order to check your configuration and assist you further, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

    We’ll be glad to check the details and help you further.

    Thread Starter shizlist

    (@dnacannon)

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://horsedildo.com
    Site address (URL): https://horsedildo.com
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    Secure connection (HTTPS): ?
    Hide errors from visitors: ?Error messages should not be shown to visitors.
    
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    Google Listings and Ads: by WooCommerce – 1.11.1
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    Cart: #7 - /cart/
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    ### Theme ###
    
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    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
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    Country / State: United States (US) — North Carolina
    
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    ### Action Scheduler ###
    
    Complete: 13
    Oldest: 2022-02-14 15:44:44 +0000
    Newest: 2022-02-16 11:51:14 +0000
    
    Pending: 3
    Oldest: 2022-02-16 13:56:59 +0000
    Newest: 2022-02-16 19:12:08 +0000
    
    ### Status report information ###
    
    Generated at: 2022-02-16 12:41:12 +00:00
    
    Mirko P.

    (@rainfallnixfig)

    Hi @dnacannon,

    Since the issue you’re describing is related to the WooCommerce PayPal Payments plugin and this forum is for the WooCommerce core plugin I’d recommend that you create a new thread on the plugin support forum here:

    https://www.ads-software.com/support/plugin/woocommerce-paypal-payments/

    I’m going to close this thread now. Feel free to open a new topic in this forum if you have any specific questions related to WooCommerce core.

    Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Paypal Payments Extension’ is closed to new replies.