PayPal Payments NOT Posting

  • I have not changed themes, nor added any plugin’s, nor touched any settings. I just updated the software.

    Since then, my client is complaining about completed orders showing up as PENDING versus PROCESSING.

    Up until a few days ago, all paid orders through PAYPAL showed up as PROCESSING. Today, all paid orders through PAYPAL show up as PENDING.

    I contacted the host and PayPal, and they said they haven’t changed a thing. Any Suggestions?

    https://www.ads-software.com/extend/plugins/woocommerce/

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi,

    The same happened with me. Today I updated to Woocommerce 2.0.1. I also updated the Framework. I use Wootique theme. After the update, all payments are ‘Pending’ instead of ‘Processing’. I’ve checked the system status, the only error I could find was with the SOAP client.
    “SOAP Client: Your server does not have the SOAP Client class enabled – some gateway plugins which use SOAP may not work as expected.”
    My hosting provider (iPage) doesn’t support SOAP. Is it possible that it causes the error? What can I do now?
    1. downgrade to previous Woocommerce?
    2. change hosting provider?

    I’d be very grateful for any advices!

    Thank you!

    I had a similar issue but it was due to a custom WooCommerce add-on plugin I created. Turns out a LOT of hooks and filters have changed and not publicized. If you have third-party (or even Woo-based?) plugins that work with WooCommerce you may want to look at those first.

    Now I have an issue with the PayPal IPN URL not being correct. The AJAX listener is not the same address as it was pre-2.0.

    I’ve tested and everything works well with Sandbox mode… But if I test it with real account, it doesn’t work… Strange! Still don’t know what to do.

    “SOAP Client: Your server does not have the SOAP Client class enabled – some gateway plugins which use SOAP may not work as expected.”

    I am having the same issue. Is there any fix for it or do I need to abandon the whole project and go for some other eShop platform?

    Not having a SOAP Client installed is a hosting issue, not a WooCommerce issue.
    Also, has nothing to do with PayPal Standard. If the plugin requires SOAP it will say so on the buy page like FedEx:
    https://www.woothemes.com/products/fedex-shipping-module/

    If you want to make sure IPN requests are coming back in go to WooCommerce > Settings, click on the Checkout tab, click on PayPal Turn on “Debug Log” and press Save Changes
    https://cl.ly/image/391G1P0X412U

    Then run some test transactions and review the logs.

Viewing 5 replies - 1 through 5 (of 5 total)
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