Paypal PopUp Stuck on loading on Product Page

  • Resolved dainhumain

    (@dainhumain)


    1 year, 5 months ago

    Hi, I’m having problems with the plugin when it pops up on my product pages it does not load. It works fine when you continue with adding the product to my cart but when trying to pay instantly with paypal it just gets stuck on loading.

    Please let me know how I can fix this. Thanks!

    The page I need help with: [log in to see the link]

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  • Hi @dainhumain

    Just to confirm if I understand it correctly,

    • The PayPal payment button is not visible or available on the product pages. I replicated this and confirmed that it is indeed not available.
    • The PayPal payment option works when proceeding from the cart during the checkout process.

    Can you please perform a conflict test? This could be a cause of a theme/plugin conflict. First, switch to a default WordPress theme and see if the issue is gone. If so, then that means it’s a conflict with your current theme. If the issue persists, kindly deactivate all plugins except WooCommerce to see if the issue is gone, if yes, that means a plugin is contributing to the issue. Re-enable each to see which one causes it. You can find a more detailed explanation of how to do a conflict test here.

    Please let us know how it goes!

Viewing 1 replies (of 1 total)
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