Paypal redirecting – Should it be popup or redirect to paypal actual site ?

  • Resolved kristinubute

    (@kristinubute)


    2 years, 9 months ago

    Hi

    Just wondering whether your plugin allows the POPUP of Paypal option payment for payment like a lot of shopping cart websites do OR just REDIRECT to Paypal site directly , and then once payment made redirects back to the website ?

    I was hoping for the popup experience when Paypal is chosen with this plugin ?
    YOu mentioned on a previous ticket:

    PayPal Payments provides many more features such as PayPal Smart Buttons, Vaulting, Pay Later, Advanced credit and debit cards, Venmo, Alternative Payment methods, etc.
    You buyers are not redirected to the PayPal site but instead are either presented with the PayPal popup window or an on-site payment method such as a hosted field credit card integration.

    BUT when I have your plugin configured Paypal still redirects to the Paypal site. How can I rectify this please ?

    I was hoping for the popup experience when Paypal is chosen.

    Thanks
    Kristin

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @kristinubute,

    If you are getting redirected to PayPal instead of seeing the popup window, then likely the PayPal Standard gateway is still active on your site and not the new PayPal gateway provided by PayPal Payments.
    Can you please make sure in the “Payments” tab in the WooCommerce settings that PayPal Standard is disabled and only PayPal is enabled?

    Anyway, to better judge the current setup, could you send us a link to your site?
    You could share a link to your site or a copy of your system report privately with us from here: https://paypal.inpsyde.com/docs/request-support/
    Thanks!

    Kind regards,
    Niklas

    Thread Starter kristinubute

    (@kristinubute)

    HI

    No paypal standard is 100% NOT activated.

    Regards
    Kristin

Viewing 2 replies - 1 through 2 (of 2 total)
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