PayPal Sandbox test not working

  • Resolved floh79

    (@floh79)


    2 years, 6 months ago

    Hello, I want to test ticket ordering so I enabled the checkbox for “Enable Test Mode”. Unfortunately the sandbox mode for PayPal is not working because if I want go to checkout, it says:
    “Checkout Unavailable!
    Checkout is not available at this time because a payment method has not been set up. Please notify the site administrator.”

    So I want to know if PayPal-Sandbox is supported by Event Tickets. If yes, whats wrong there? If no, how can I test the payment process?

    Best regards
    Floh

Viewing 3 replies - 1 through 3 (of 3 total)

  • I was having this issue last night and found that it didn’t work IF you created the sandbox account through the plugin or through sandbox.paypal.com.

    Instead, login using your normal credentials on https://developer.paypal.com/ and create a sandbox account there, then use those generated login credentials within the plugin. (Once logged in, Choose ‘Accounts’ under ‘Sandbox’ on the left menu, then choose ‘Create Account’ and choose ‘Business’ when prompted. The platform will then provide you with a generated user login/password).

    You can also generate test credit card numbers for testing the plugin through that same Paypal Developer platform.

    Plugin Support iammarta

    (@iammarta)

    Hi,

    Thanks for sharing this information @discotoast!

    @floh79 Have you tried the provided solution above? Does it work for you?

    Best regards,
    Marta

    Thread Starter floh79

    (@floh79)

    Hello Dinocoast,

    thank you very much. With your hint I found out whats wrong.

    Currently, you have to enable test mode before(!) connecting to paypal with paypal-sandbox credentials. I also noticed the sandbox-url of the paypal login form.

    When I tried the first time, I did connect to live-account first, and then I enabled the test mode which didn’t work. I think the plugin-dev could add a hint there you have to “relogin” with the test credentials if paypal live is set up before when you enable the test mode. This was not clear for me as a new user.

    Now I can start testing, thank you!
    Floh

Viewing 3 replies - 1 through 3 (of 3 total)
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