• Resolved alexanderweb

    (@alexanderweb)


    My first attempt with the Pro version and having issues with the Total field.
    The total is correct on the form. Only 1 item has a QUANTITY (Quantity x Ring Cost £0.15 each) and the rest are single fixed price items. The form calculates the total correctly but when you go to PayPal the total shown to pay is £0.15.
    Try as I might (using single item or multiple choice for Ring Cost) when going through to PayPal is only shows £0.15 to pay.(which is the cost of an individual ring).
    Slightly frustrated but hope there is simple solution or that I am not understanding the Quantity and Total fields.
    Any help appreciated.
    Alexander

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi @alexanderweb,

    We have tested this on our end and we have found this on our end too. Our developers are working on the fix. We will soon update you or push an update after the fix is done.

    Thank you for pointing it out.
    Regards!

    Hi @alexanderweb,

    The issue has been fixed on your website by our development team. The fix will also be rolled on soon on the new update.
    And yeah, you can update to the new version without worrying about the changes being lost since the new version will contain the fixes.

    Regards!

    Thread Starter alexanderweb

    (@alexanderweb)

    Thanks Deepak … for the prompt action. I have replied this morning after testing so you can check further on the issue.

    I understand and I am happy to help as I like all the features of your super plugin and await your update to improve it even further.

    Alexander

    Thread Starter alexanderweb

    (@alexanderweb)

    All tested and working Deepak .. great support and appreciated.

    Alexander

Viewing 4 replies - 1 through 4 (of 4 total)
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