Paypal standard –

  • Resolved setsbase

    (@setsbase)


    3 years, 4 months ago

    Hello,

    The Paypal standard payment method does not work properly. When the customer makes a purchase via paypay and pays with a card, the order is written to the “On hold” state after payment and the customer has to wait for a manual move to the “complete” state.

    But everything is fine if the customer pays with the credit he has on the paypal account. Then order goes to “complete” state.

    I will be happy for your ideas on how to solve it.

    Regards,

    Milan

    • This topic was modified 3 years, 4 months ago by setsbase.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support lionel.a11n

    (@lioneldaniel)

    Hello @setsbase,

    Sorry to hear you’re having trouble!

    PayPal Standard generally depends on your site hearing back from PayPal via Instant Payment Notifications (IPN). It may be that your site or PayPal account aren’t configured properly for your shop to receive IPN messages.

    The first step is to make sure you have Enable IPN Email Notifications checked in your PayPal Standard settings, and that IPN is enabled on your PayPal account – click here for how to configure your PayPal account.

    If you are sure that all of that is configured according to the setup guide, please try our recommended IPN debugging steps, testing your order flow in between steps.

    If you are still having trouble, please let us know. If the problem resolves – Great! Chime in with what worked to help others ??

    We look forward to hearing back from you, and if you have any further questions or details please include those in your reply. Thanks!

    • This reply was modified 3 years, 4 months ago by lionel.a11n. Reason: Correct missing link
    Thread Starter setsbase

    (@setsbase)

    Hi,

    thanks a lot for your comment! I updated PayPal IPN URL and now I’ll see whats gonna happen. I’ll let you know.

    Regards, Milan

    Thread Starter setsbase

    (@setsbase)

    HI, after I added PayPal IPN URL still not worked. So I changed Receiver email to the same as the paypal email and now it looks like it work.

    Plugin Support lionel.a11n

    (@lioneldaniel)

    Thanks for getting back and letting us know! I’m so glad that you figured it out.

    I’m marking this as resolved, feel free to start a new topic if you have any more questions.

    Cheers!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Paypal standard –’ is closed to new replies.