Paypal Standard Billing Details not submitted to Paypal

  • Resolved boykenan

    (@boykenan)


    4 years, 5 months ago

    I’ve enabled Billing Details in Settings > Payment Gateways > Paypal Standard. When a donation is made using Paypal, the address entered shows up in the donor;s profile on my site, but not in the transaction details within my PayPal account, which read “We have no postal address on file.”

    Is there any way to submit the billing address to PayPal when the donation is processed?

Viewing 1 replies (of 1 total)
  • Plugin Support Rick Alday

    (@mrdaro)

    Hi @boykenan,

    Billing information is not sent to Paypal. These fields are not required by PayPal to process the transaction, but you may choose the collect them as you see fit.

Viewing 1 replies (of 1 total)
  • The topic ‘Paypal Standard Billing Details not submitted to Paypal’ is closed to new replies.