PayPal Standard Gateway: Validation error: PayPal amounts do not match

  • Resolved theheartypixel

    (@theheartypixel)


    6 years, 7 months ago

    Hi there, we are suddenly getting a bunch of orders that go from Pending to On hold. In the Order Notes section, there is notification that says something like this…

    Validation error: PayPal amounts do not match (gross 125.00). Order status changed from Pending payment to On hold.

    I was reading on another post (that is now closed), that there could be an option on the PayPal side where you have to make it get shipping costs from the cart, but I have searched for this in PayPal, and I’m not finding it.

    If anyone can help with resolving this error, it would be much appreciated!

    Thanks!

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