Paypal Standard is not receiving payment confirmation notifications from Paypal

  • Resolved devlamattina

    (@devlamattina)


    4 years, 4 months ago

    Good afternoon, how are you?

    I have a problem that started on 10/8/2020, where all payment confirmation notifications that came from Paypal to my website simply stopped being read.

    I contacted Paypal and they confirmed that they are sending payment confirmation notifications normally to the site, however, there seems to be an instability in the “PayPal Standard” plugin that makes the notification unread.

    Everything was working normally until 10/06/2020 and there was no editing or alteration of the site between those dates.

    When accessing the URL below, I noticed that all notifications sent until 10/6/2020 are as “Sent”, however, from 10/8/2020, all notifications are locked in “Retrying”.
    https://www.paypal.com/us/cgi-bin/webscr?cmd=_display-ipns-history

    Paypal reported that the site is reporting an error 502 (Bad Gateway) and that it should contact Woocommerce support to resolve this issue.

    Currently the website has the Woocommerce plugin, Woocommerce Subscription and Paypal Standard to manage payments.

    I reinforce that everything was working well until 10/6/2020, but after that (without any changes on the website), he simply stopped reading Paypal notifications and now all payments made are stopping in the status “Pending payment”, even Paypal has already confirmed the payment.

    I look forward to returning with the solution!

    Att,

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Rynald0s

    (@rynald0s)

    Automattic Happiness Engineer

    Hi @devlamattina!

    As a first step, please work through the following documentation and let us know how it goes:

    https://docs.woocommerce.com/document/paypal-standard/#section-24

    Cheers!

    Hello @rynald0s , sorry to intrude, I have a question regarding one of your codes. This is it. You wrote the code originally for reordering countries list. Can it be used to reorder the states/regions within a country. If so, could you help out with it? thanks in advance
    https://rynaldo.com/custom-sorting-for-checkout-page-country-dropdown/
    add_filter( ‘woocommerce_sort_countries’, ‘__return_false’ );

    add_filter( ‘woocommerce_countries’, ‘wc_custom_countries_order’, 10, 1 );
    function wc_custom_countries_order( $countries ) {
    // replace with iso code of the country (example: US or GB)
    unset($countries[‘country_1_iso_code’]);
    unset($countries[‘country_2_iso_code’]);
    unset($countries[‘country_3_iso_code’]);
    // replace with iso code of country AND country name (example: US | United States or GB | United Kingdom (UK)
    $countries = [‘country_1_iso’ => ‘country_1_name’] + [‘country_2_iso’ => ‘country_2_name’] + [‘country_3_iso’ => ‘country_3_name’] + $countries;

    return $countries;
    }

    The

    Thread Starter devlamattina

    (@devlamattina)

    O problema voltou a acontecer! Depois de 4 meses tudo está se repetindo exatamente como nessa época.

    N?o houve altera??es no site e tudo está Okay, podem me ajudar?

Viewing 3 replies - 1 through 3 (of 3 total)
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