Paypal Standard Option missing

  • Resolved Rico

    (@nascas)


    3 years, 4 months ago

    Hi,

    I’m missing a Paypal standard option in Settings->Payments.
    I have three other WC stores and this option was always there.

    I managed to add Paypal (not standard) but I’d really prefer the simpler standard version.
    Why isn’t it available and how can I enable it?

    Thank you,
    R

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi @nascas !

    It looks like the issue is related to the Paypal Checkout plugin.

    Please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.
    ?
    Please include a link to this forum thread to keep track of what’s already been done.
    ?
    We will be able to help you further there.

    Cheers!

    Thread Starter Rico

    (@nascas)

    Hi,

    Thank you for your reply.

    I did try to contact you via support (twice) but I’m getting this: System Status Report is invalid or unsupported.

    Did you receive or what do you suggest in case you didn’t?

    Cheers,
    R

    It sounds like when trying to contact support, you are putting something in the System Status Report box, which isn’t a Status Report.

    In this case, please go to WooCommerce > Status, select the Get system report button and then click Copy for support. Then, paste it into the System Status Report box in the ticket form.

    Once you do this, you should be able to send your request.

    I hope this helps!

    Thread Starter Rico

    (@nascas)

    Thank you, I think this time it went through.

    Hi @nascas

    Thank you for the update. I’m marking this thread as resolved since you are getting support at WooCommerce.com. If you have any other questions regarding core WooCommerce, feel free to open a new topic.

Viewing 5 replies - 1 through 5 (of 5 total)
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