• Resolved leprebro

    (@leprebro)


    Site: https://leprestore.com

    Used payment gateway: PayPal Standard

    System report:

    —————————————————————————-

    WordPress Environment
    Home URL:		https://leprestore.com
    Site URL:		https://leprestore.com
    WC Version:		2.6.1
    Log Directory Writable:		 /home/h0h0l/leprestore.com/www/wp-content/uploads/wc-logs/
    WP Version:		4.5.3
    WP Multisite:		–
    WP Memory Limit:		256 MB
    WP Debug Mode:
    WP Cron:
    Language:		en_US
    Server Environment
    Server Info:		Apache
    PHP Version:		5.6.23
    PHP Post Max Size:		50 MB
    PHP Time Limit:		30
    PHP Max Input Vars:		1000
    cURL Version:		7.19.7, NSS/3.21 Basic ECC
    SUHOSIN Installed:		–
    MySQL Version:		5.6.27
    Max Upload Size:		50 MB
    Default Timezone is UTC:
    fsockopen/cURL:
    SoapClient:
    DOMDocument:
    GZip:
    Multibyte String:
    Remote Post:
    Remote Get:
    Database
    WC Database Version:		2.6.1
    woocommerce_sessions
    woocommerce_api_keys
    woocommerce_attribute_taxonomies
    woocommerce_downloadable_product_permissions
    woocommerce_order_items
    woocommerce_order_itemmeta
    woocommerce_tax_rates
    woocommerce_tax_rate_locations
    woocommerce_shipping_zones
    woocommerce_shipping_zone_locations
    woocommerce_shipping_zone_methods
    woocommerce_payment_tokens
    woocommerce_payment_tokenmeta
    Active Plugins (8)
    All In One Schema.org Rich Snippets	 	by Brainstorm Force – 1.4.0
    All In One SEO Pack	 	by Michael Torbert – 2.3.5.1
    Better WordPress Google XML Sitemaps	 	by Khang Minh – 1.4.1
    UberMenu 3 - The Ultimate WordPress Mega Menu	 	by Chris Mavricos, SevenSpark – 3.2.5
    WooCommerce Cart Tab	 	by jameskoster – 0.4.0
    WooCommerce Checkout Manager	 	by Visser Labs – 4.0.8
    WooCommerce TM Extra Product Options	 	by themecomplete – 4.3.4
    WooCommerce	 	by WooThemes – 2.6.1
    Settings
    Force SSL:		–
    Currency		EUR (€)
    Currency Position		left_space
    Thousand Separator		,
    Decimal Separator		.
    Number of Decimals		2
    API
    API Enabled:
    WC Pages
    Shop Base:		#145 - /shop/
    Cart:		#147 - /cart/
    Checkout:		#149 - /checkout/
    My Account:		#151 - /my-account/
    Taxonomies
    Product Types:	 	external (external), grouped (grouped), simple (simple), variable (variable)
    Theme
    Name:		Lepretimes
    Version:		1.2
    Author URL:		https://leprestore.com
    Child Theme:		 – If you're modifying WooCommerce on a parent theme you didn't build personally, then we recommend using a child theme. See: How to create a child theme
    WooCommerce Support:
    Templates
    Archive Template:	 	Your theme has a woocommerce.php file, you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.
    Overrides (WooCommerce):	 	lepretimes/woocommerce/content-product.php version 2.5.0 is out of date. The core version is 2.6.1

    —————————————————————————

    Upon clicking “Proceed to PayPal” on the checkout page, some users (randomly)get a white screen instead of the redirecting on Paypal page, after refreshing the page some time, they finally get redirected. 40-50% of users face that issue. That issue occurs on any browsers – Google Chrome, Firefox, Internet Explorer

    Those screenshots are taken from different customers, the debug mode enabled with those parameters on:

    // Enable WP_DEBUG mode
    define( ‘WP_DEBUG’, true );

    // Enable Debug logging
    define( ‘WP_DEBUG_LOG’, true );

    // Enable display of errors and warnings
    define( ‘WP_DEBUG_DISPLAY’, true );
    @ini_set( ‘display_errors’, ‘On’ );

    https://leprestore.com/4ticket/screen1.png
    https://leprestore.com/4ticket/screen2.png
    https://leprestore.com/4ticket/screen3.png
    https://leprestore.com/4ticket/screen4.png
    https://leprestore.com/4ticket/screen5.png
    https://leprestore.com/4ticket/screen6.jpg
    https://leprestore.com/4ticket/screen7.jpg

    It shows no errors on the screenshots given =\.

    File Debug.log: https://leprestore.com/4ticket/debug.log

    File wc_log: https://leprestore.com/4ticket/paypal.log

    In the old version of woocommerce there was an option “Use form submission method” which solved the problem with redirect, it disappeared in the new version unfortunately =\.

    —————————————————————————

    In file htaccess:

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ - [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>
    
    # END WordPress
    
    RewriteEngine On
    RewriteCond %{HTTP:SSL} !1
    RewriteRule (.*) https://%{HTTP_HOST}%{REQUEST_URI} [QSA,L,R=301]

    —————————————————————————

    In Apache server logs:

    7 July:

    14:13:57 88.245.242.233 ModSecurity: Access denied with code 424 (phase 2). Matched phrase “../” at ARGS:img. [file “/usr/local/apache2/conf/modsecurity/slr/standalone_rules/application_specific/modsecurity_slr_46_wordpress_attacks.conf”] [line “2496”] [id “2134511”] [rev “090314”] [msg “RS-1: WordPress Themes /wp-admin/admin-ajax.php img Parameter Local File Inclusion”] [data “../wp-config.php”] [severity “CRITICAL”] [tag “WEB_ATTACK/LFI”] [tag “https://www.exploit-db.com/exploits/34511/”%5D [hostname “leprestore.com”] [uri “/wp-admin/admin-ajax.php”] [unique_id “V8768dU4uTRTC0YYgAdu20GFGDFHJB”]

    —————————————————————————

    9 July:

    20:53:18 198.245.49.215 (22)Invalid argument: mod_fcgid: can’t lock process table in pid 677714

    —————————————————————————

    Already tried this:

    – the Standard wordpress theme “Twenty Thirteen” is being used on website with design remake, transfering design to another theme didn’t solve the problem.

    – Tried to turn off all the plugins except these two: in the menu – Ubermenu(Version 3.2.5 ), and TM Extra Product Options(Version 4.3.4 ) for the goods options.

    – Changing permalinks

    – Removing woocommerce plugin through the FTP woocommerce and setting up new one

    – enabling “Force SSL Checkout” checkbox (the redirect stops working at all upon enabling it)

    Please help :S

    https://www.ads-software.com/plugins/woocommerce/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Mike Jolley

    (@mikejolley)

    Look for your PHP error log. Any notice, or output, before the redirect will break it. I see you have live chat module – it could be that.

    Thread Starter leprebro

    (@leprebro)

    Mike Jolley

    Thank you for quick reply, and thank you for resolve my problem ?? You was right about live chat module, as soon as i switched to another live chat system, problem with redirect – gone, thank you very much! ??

    i have same issue .I’m using sandbox mode and when click on checkout. This redirect me to paypal but there only blank (white screen ) shows.

    Please help

    Have similar issue using calculated fields form plugin. When redirected to PayPal some customers get white screen and are booted back to a blank form.

    Any ideas?

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Paypal Standard redirection problem’ is closed to new replies.