• Resolved scmrob

    (@scmrob)


    Hello,

    Our site is https://saferlockrx.com. We’re using the paypal standard gateway. We have shipping configured as a flat rate in Jigoshop. The issue we are facing is that when a user places an order, the shipping is passed as a cart item “Shipping Cost” to paypal rather than as actual “Shipping & Handling”. The paypal packing slip then displays shipping as a cart item, and the order Shipping & Handling as $0. If we turn the shipping calculator on in Paypal (with the option use shipping from the transaction on), we then get charged for shipping twice, once as a cart item, and once as “Shipping & Handling”

    ie:

    1 Item1 $5.00
    1 Shipping cost $4.99
    ————————-
    Sub Total $9.99
    Shipping & Handling $4.99
    Total $14.98

    our environment settings are below:

    ### Begin System Info ###

    Multi-site: No

    SITE_URL: https://saferlockrx.com
    HOME_URL: https://saferlockrx.com

    Jigoshop Version: 1.12.1
    WordPress Version: 3.9.2

    Platform: Windows
    Browser Name: Chrome
    Browser Version: 37.0.2062.124
    User Agent String: Mozilla/5.0 (Windows NT 6.3; WOW
    64) AppleWebKit/537.36 (KHTML, l
    ike Gecko) Chrome/37.0.2062.124
    Safari/537.36

    PHP Version: 5.4.31
    MySQL Version: 5.5.37
    Web Server Info: Apache/2.2.23 (Unix) mod_ssl/2.2.23 OpenSSL/0.9.8e-fips-rhel5 DAV/2 mod_auth_passthrough/2.1 mod_bwlimited/1.4

    https://www.ads-software.com/plugins/jigoshop/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author MWSGD

    (@mwsgd)

    Checking this — will update tomorrow

    Plugin Author MWSGD

    (@mwsgd)

    I’ve encountered Jigoshop passing Flat Rate shipping to PayPal as an item/product.

    Checking with development.

    Plugin Author MWSGD

    (@mwsgd)

    Flat Rate is set up to pass shipping in that way. Is it feasible for you to disable shipping calculator in Paypal?

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Paypal Standard Shipping Issues’ is closed to new replies.